Leasing Specialist
About the role
The Leasing Specialist coordinates all requests from military families with the property management team. This position also performs all leasing functions, qualifies applicants, executes leases, maintains resident files, monitors government compliance issues, assists in implementing social programs and supportive services, meets with resident groups, and ensures compliance with Hunt Military Communities policies and government compliance requirements.
Responsibilities
- Captures all requests from military families with the property management team.
- Performs all leasing functions including showing of vacant units, and timely execution of leases and renewals.
- Qualifies applicants in accordance with government compliance requirements.
- Captures move-in dates and pre-move-in inspections with the incoming military families.
- Captures move-outs, pre-inspection, and final inspection for outgoing military families, to include calculating the charge for any damages to be billed to the resident, and delivery of the final utility bill (where applicable).
- Receives and records service requests and disburses them to the appropriate maintenance director/assistant maintenance director (where applicable).
- Ensures that resident file jackets and maintenance file jackets (if applicable) are properly maintained.
- Performs routine market analysis reports.
- Aids the Community Director and/or Community Manager in ensuring that the property follows the requirements and procedures identified in the property legal documents.
- Aids in organizing and scheduling social events, educational classes, physical activities, and family functions for the community residents, which may result in working flexible hours.
- Prepares and recommends advertising and marketing strategies as deemed appropriate in order to create traffic to our property.
- Researches and analyzes current market rates; studies economic, traffic, and population history, trends, and forecasts; investigates and analyzes competitive properties.
- Advertises vacancies; identifies and approaches prospective tenants; creates and distributes marketing materials; greets drop-ins; participates in community and regional activities.
- Inspects premises before showing properties by setting appointments; providing property statistics and leasing information; highlighting benefits, such as, location, surrounding area, transportation, access, neighbors, home systems and services, amenities, occupancy history, owner performance, tenant satisfaction, and security.
- Completes lease by reviewing contract requirements; negotiating terms; obtaining signatures, deposits, and payments.
- Places advertising in all venues including social media.
- Drives for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.
Qualifications
- High School Diploma or GED Required or Bachelor's Degree in Business Administration, Property Management, other related discipline Preferred
- Previous Leasing Experience Required
- Previous experience in sales Preferred
- Strong customer service skills
- The ability to show houses which may include working in all types of weather conditions
- Demonstrated ability to exercise good judgment and discretion in handling highly confidential information
- Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally
- Ability to handle multiple priorities with tight deadlines in a fast-paced environment
- A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required
- Ability to resolve problems independently and responsibly
- Requires a reliable, self-motivated, team player who pays close attention to detail, demonstrates strong communication, client management and business literacy skills
- Demonstrates discretion and ability to maintain a professional attitude and appearance
- Effectively envision, develop, and implement new strategies to address competitive, complex business issues
- Takes initiative to identify and anticipate client needs and make recommendations for implementation
Skills
- High School Diploma or GED Required or Bachelor's Degree in Business Administration, Property Management, other related discipline Preferred
- Previous Leasing Experience Required
- Previous experience in sales Preferred
- Strong customer service skills
- The ability to show houses which may include working in all types of weather conditions
- Demonstrated ability to exercise good judgment and discretion in handling highly confidential information
- Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally
- Ability to handle multiple priorities with tight deadlines in a fast-paced environment
- A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required
- Ability to resolve problems independently and responsibly
- Requires a reliable, self-motivated, team player who pays close attention to detail, demonstrates strong communication, client management and business literacy skills
- Demonstrates discretion and ability to maintain a professional attitude and appearance
- Effectively envision, develop, and implement new strategies to address competitive, complex business issues
- Takes initiative to identify and anticipate client needs and make recommendations for implementation
Benefits
We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $26.67 - $29.27, exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors – we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits include paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!
Pay
We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $26.67 - $29.27, exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors – we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits include paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!
Schedule
We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $26.67 - $29.27, exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors – we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits include paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!