Leasing Specialist

About the role

The Leasing Specialist coordinates all requests from military families with the property management team and assists in daily leasing functions for Public Private Venture (PPV) housing, including leasing homes, qualifying applicants, managing waitlists, executing leases, maintaining resident files, ensuring Government compliance, and supporting community programs.

Responsibilities

• Coordinates all requests from military families with the property management team.
• Maintains and organizes an accurate, fair, and compliant leasing waitlist to ensure efficient unit turnover and strong applicant communication.
• Performs all leasing functions, including showing vacant units and executing leases and renewals.
• Qualifies applicants in accordance with Government compliance requirements.
• Coordinates move-in dates, pre-move-in inspections, notice to vacate, pre-inspections, move-outs, and final inspections for residents, including assessing damages and delivering final utility bills.
• Receives and records service requests, disbursing them to the appropriate maintenance team.
• Ensures resident and maintenance digital files are properly maintained.
• Performs routine market analysis reports.
• Assists in ensuring the property follows requirements and procedures identified in legal documents.
• Organizes and schedules social events, educational classes, and family functions, which may require flexible hours.
• Prepares and recommends advertising and marketing strategies to drive traffic to the property.
• Develops property concepts by researching market rates, economic trends, and competitive properties.
• Markets property by advertising vacancies, approaching prospective tenants, creating marketing materials, and participating in community activities.
• Prepares properties for showings by inspecting premises.
• Shows properties by setting appointments, providing leasing information, and highlighting benefits such as location, amenities, and security.
• Completes leases by reviewing contract requirements, negotiating terms, and obtaining signatures, deposits, and payments.
• Creates and places advertising across various platforms, including social media.
• Drives for the Company using either a Company vehicle or a personal/rental vehicle to conduct business more than 50% of the time.

Requirements

• High School Diploma or GED required; Bachelor’s Degree in Business Administration, Property Management, or related field preferred.
• Previous leasing experience required.
• Experience with computers and office software (Email, Word, Excel, internet browsers).
• Previous experience in sales preferred.
• Strong customer service skills.
• Ability to show houses in all weather conditions.
• Demonstrated ability to handle highly confidential information with discretion.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities with tight deadlines in a fast-paced environment.
• High degree of professionalism, responsibility, and integrity.
• Ability to resolve problems independently and responsibly.
• Reliable, self-motivated team player with strong attention to detail and business literacy skills.
• Discretion and ability to maintain a professional attitude and appearance.
• Ability to develop and implement new strategies for competitive business issues.
• Initiative to identify and anticipate client needs and make recommendations.
• Daily use of technology platforms.
• Basic understanding of safety practices.
• Valid and in-state Driver’s License required.

Pay

Competitive and equitable compensation determined by geographic location, skills, education, licenses, certifications, and experience. Pay equity is considered in every final offer.

Benefits

A comprehensive benefits package includes paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement plans, rewards programs, and more.