Leasing Specialist

Primary responsibility: coordinate all requests from military families with the property management team and assist in daily leasing functions for the Public Private Venture (PPV) housing office.

Responsibilities

• Coordinate all requests from military families with the property management team.
• Maintain and organize an accurate, fair, and compliant leasing waitlist to ensure efficient unit turnover, strong applicant communication, and consistent leasing operations.
• Perform all leasing functions including showing vacant units, and timely execution of leases and renewals.
• Qualify applicants in accordance with Government compliance requirements.
• Coordinate move-in dates and pre-move-in inspections with incoming military families.
• Coordinate notice to vacate, pre-inspection, move-outs, and final inspection for outgoing residents, including assessing any charges for damages and delivery of the final utility bill (where applicable).
• Receive and record service requests and disburse them to the appropriate maintenance director/manager.
• Ensure resident and maintenance digital files are properly maintained.
• Perform routine market analysis reports.
• Assist the Community Director and/or Community Manager in ensuring the property follows requirements and procedures identified in property legal documents.
• Assist in organizing and scheduling social events, educational classes, physical activities, and family functions for community residents, which may require flexible hours.
• Prepare and recommend advertising and marketing strategies to create traffic to the property.
• Develop property concepts by researching and analyzing current market rates, economic trends, traffic, population history, and competitive properties.
• Market property by advertising vacancies, identifying and approaching prospective tenants, creating and distributing marketing materials, and participating in community and regional activities.
• Prepare properties for showing by inspecting premises.
• Show properties by setting appointments, providing property statistics and leasing information, and highlighting benefits such as location, amenities, and security.
• Complete leases by reviewing contract requirements, negotiating terms, and obtaining signatures, deposits, and payments.
• Create and place advertising in all venues including social media.
• Drive for the Company using either a Company vehicle or a personal/rental vehicle to conduct business more than 50% of the time.

Requirements

• High School Diploma or GED required; Bachelor’s Degree in Business Administration, Property Management, or related discipline preferred.
• Previous leasing experience required.
• Experience working with computers and typical office software such as Email, Word, Excel, and internet browsers.
• Previous experience in sales preferred.
• Strong customer service skills.
• Ability to show houses, including working in all types of weather conditions.
• Demonstrated ability to exercise good judgment and discretion in handling highly confidential information.
• Strong written and verbal communication skills with proven ability to communicate clearly and professionally at all levels.
• Ability to handle multiple priorities with tight deadlines in a fast-paced environment.
• High degree of professionalism, strong work ethic, and sense of responsibility and integrity.
• Ability to resolve problems independently and responsibly.
• Reliable, self-motivated team player with strong communication, client management, and business literacy skills.
• Demonstrates discretion and maintains a professional attitude and appearance.
• Ability to envision, develop, and implement new strategies to address competitive, complex business issues.
• Takes initiative to identify and anticipate client needs and make recommendations for implementation.
• Daily use of technology platforms.
• Basic understanding of safety practices.
• Valid and in-state Driver’s License required.

Pay

Competitive and equitable compensation determined by geographic location, skills, education, licenses, certifications, and experience. Pay equity is considered in every final offer.

Benefits

• Comprehensive benefits package including paid time off.
• Medical, dental, life, and disability insurance.
• HSA/FSA accounts.
• Retirement plans.
• Rewards programs and additional benefits.