Leasing Specialist

About the role

Our Leasing Specialists are essential to community success, serving as the primary drivers of our "WOW" customer experience for both current residents and future renters. This team member leads apartment tours, actively markets our premium rental homes, manages lead follow-up, and works to maximize property occupancy.

Responsibilities

• Oversee the entire lead-to-lease journey, ensuring all inquiries receive a response within a 4-hour window.
• Lead professional property tours utilizing DLP’s Standards of Excellence and expertly finalize lease agreements.
• Utilize established closing methods and digital resources to guide prospective residents through the application process.
• Generate consistent traffic by networking with local hospitals, universities, and major employers.
• Cultivate strong ties with both current and former residents to encourage community referrals.
• Design and implement resident initiatives aimed at improving the overall quality of life within the community.
• Perform routine property inspections and walk-throughs to maintain high standards of functionality and appeal.
• Manage all administrative tasks with precision, including CRM updates, guest card tracking, and lease documentation.
• Maintain regular communication with leadership and teammates while participating in all required training and meetings.
• Demonstrate effective time management and goal-oriented focus in all professional endeavors.

Requirements

• A strong background in multiple years of multifamily property management is required.
• Proven ability to drive positive results while representing and promoting core values.
• Excellent verbal and written communication skills.
• Strong outreach and social media marketing background.
• Experience conducting accurate market surveys by conducting in-person shops on a regular basis.
• A sense of empowerment, accountability, and success at achieving goals, driving performance, and developing team members.
• Appfolio, G-suite, and Microsoft Office experience is a plus.
• Organizing and coordinating resident events monthly.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in property management or a related field.
• Valid driver’s license and reliable transportation.

Skills

• Proficiency in Microsoft Office Suite.
• Experience with Appfolio.
• Outstanding interpersonal and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong organizational and analytical skills.
• Knowledge of market trends and competitive analysis.

Benefits

• Paid time off.
• Health, dental, vision, and life insurance.
• 401(k) matching program.
• Learning and educational incentives.
• Volunteer time off.
• Well-being programs.
• Company events.
• Self-improvement and productivity tools.
• The incredible feeling of making a difference.

Pay

$18.00-$23.00 per hour

Schedule

Full-time