Leasing Specialist
General Statement of Duties
Sells features and benefits of apartment living to prospective and current residents. Achieves and maintains occupancy goals. Responsible for all phases of the leasing process.
Supervision
Reports to Property Manager and/or Assistant Property Manager. No supervisory duties required.
Essential Functions
- Builds relationships with prospective and current residents and coordinates all phases of the leasing process: intakes, interviews, processing, preparation and distribution of applications.
- Provides polished and professional sales tours of the model apartment, vacant apartments and community amenities.
- Achieves tiered rent levels and occupancy goals.
- Coordinates and prepares annual lease renewals and income re-certifications.
- Updates daily turnover log, maintains waiting list, prepares weekly leasing reports and market study.
- Prepares lease packages and supplemental documents for new move-ins.
- Conducts new resident orientation.
- Provides backup support to Occupancy Specialist.
- Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
- Enforces and adheres to company policies, rules and regulations.
- Works patiently, professionally and cooperatively with residents and staff to provide high quality customer service.
- Preserves and respects resident and applicant confidentiality.
Qualifications
Education and Experience: Associate's degree or equivalent work experience required. Two years sales/leasing experience desirable.
Skills: Attention to detail required. Knowledge of subsidy regulations preferred. Proficient in Microsoft Office and Excel. Highly motivated and able to work independently. Ability to handle resident or building emergency situations if needed. Excellent organizational and interpersonal skills required.
Beacon Core Competencies
- Teamwork
- Integrity/Ethics
- Dependability
- Customer Focus
- Adaptability/Flexibility
Leasing Specialist Competencies
- Customer Service
- Product Knowledge
- Sales Skills
- Communication
- Internet Savvy
Compensation
$23.00 - $29.00 per hour. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.
Benefits
- Health & Wellness Benefits: quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week; HSA/FSA options available.
- Work-Life Balance: 13 paid holidays per year; attractive paid time off policy including vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
- Retirement planning: 401k program with a company match.
- 100% Company-Paid Life Insurance with affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
- Access to an Employee Assistance Program (EAP)
- Childcare & Eldercare Support
- Career Development and Advancement Opportunities