Leasing Professional - The Edge

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally. The company is the largest operator of apartments in the United States, managing over one million units/beds globally.

About the role

This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role involves leasing to new residents, ensuring resident satisfaction throughout the lease term, and securing lease renewals. This position will be part of a multi-site development and requires job duties to be performed at both locations:

• Property Names: The Edge + The Brinkley
• Location: Charlotte, NC
• Property Types: Mid-Rise
• Stages: Stabilized
• Unit Counts: 263 (Edge) + 163 (Brinkley)

Schedule: Monday-Friday + rotating weekends

Responsibilities

• Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals, including greeting and qualifying prospects, conducting community tours, showing apartments, processing applications, credit screening, and criminal background checks.
• Prepares lease and move-in packages, ensures smooth resident move-in and lease signing, and inspects apartments prior to move-in to confirm they are ready.
• Stays informed about current market and competitor conditions, develops and implements short- and long-term marketing plans, and follows community policies related to concessions and specials.
• Designs and executes marketing activities to drive traffic, including resident referral programs, employer outreach, and internet marketing tools (Craigslist, Facebook, email, etc.).
• Uses on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record leasing activities, manage resident and prospect data, and capture demographic information.
• Ensures the community and show units meet company standards by inspecting the marketing corridor, communicating maintenance needs, and merchandising show units and amenities.
• Follows up with prospects and new residents to ensure satisfaction through emails, thank-you notes, calls, or other contacts.
• Executes lease renewal programs by preparing renewal letters, meeting with residents, and ensuring timely signing of renewal documents.
• Responds quickly and courteously to resident and client concerns, taking prompt action to resolve issues or document requests.

Requirements

• Must have all licenses and/or certifications required by State and Local jurisdictions.
• Must have a valid driver’s license to operate a golf cart on property.

Physical Demands:

• Ability to stand, walk, and/or sit for extended periods, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Ability to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Ability to push, pull, lift, or carry up to 25 pounds independently and 50 pounds with assistance.
• May require rare or regular travel to assist other properties, attend training, or business meetings.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Pay

The hourly range for this position is $19.00 - $22.00. Many factors go into determining employee pay within the posted range, including business requirements, prior experience, current skills, and geographical location.

In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time Off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrued with tenure. Birthday off after 1 year of service.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
• Charitable giving program and benefits.
• Onsite housing discount at Greystar-managed communities (subject to availability).

Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary.