Leasing Professional - Station A

Company Overview

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit www.greystar.com.

Job Description Summary

This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.

Essential Responsibilities

• Perform all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move‑in package, and ensuring a smooth resident move‑in and lease signing.
• Inspect apartments prior to resident move‑in, ensure they are move‑in ready, and schedule any outstanding items to be addressed with the maintenance team.
• Stay informed about current market and competitor conditions that may impact the community’s occupancy and sales results; develop and implement short‑ and long‑term marketing plans and goals to sustain occupancy; follow the community’s established policies related to concessions, specials, and other programs to boost occupancy.
• Design and execute marketing activities to create and drive traffic to the community, including resident referral and employer outreach programs, internet marketing tools (Craigslist, Facebook, e‑mail, and other websites), and other community‑specific marketing plans, drives, and special programs.
• Use on‑site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
• Ensure the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the maintenance team, merchandising and maintaining a physically appealing show unit or model and amenities, and preparing the leasing office for daily leasing activities.
• Follow up with prospects and new residents to ensure satisfaction by sending e‑mail, thank‑you notes, cards, or making telephone calls or other contacts to finalize decisions to lease and/or renew.
• Execute and perform activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move‑out dates, and ensuring that lease renewal documents are signed and implemented on time.
• Respond quickly and courteously to resident and client/owner concerns and questions, take prompt action to solve problems, and document and convey resident or other requests to the appropriate individuals.

Required Licenses or Certifications

• All licenses and/or certifications required by State and Local jurisdictions.
• Valid driver’s license to operate a golf cart on property.

Physical Demands

• Stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance.
• Occasional travel to assist other properties, attend training classes, business meetings, or other situations necessary for the accomplishment of responsibilities.
• Flexible work schedule, including “call” during evenings, weekends, and holidays.

Pay

The hourly range for this position is $19.00 – $21.00. Many factors go into determining employee pay within the posted range, including business requirements, prior experience, current skills, and geographical location.

Corporate positions may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. On‑site property positions may be eligible for weekly, monthly, and/or quarterly bonus programs.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee medical costs for employee‑only coverage; discounted costs after 3 and 5 years of service.
• Generous paid time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after 1 year of service; additional vacation accrued with tenure.
• On‑site housing discount at Greystar‑managed communities (subject to discount and unit availability).
• 6‑week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6 % of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
• Charitable giving program and benefits.
• Benefits offered for full‑time employees; union and prevailing‑wage roles may have different compensation and benefits per collective bargaining agreements or local authority.