Leasing Professional - Multifamily

Company Overview

ARTISAN is a growing property management company focused on creating communities where people are proud to live and work. We own and operate apartment communities across the Midwest and are known for our strong operational standards, collaborative culture, and people‑first mindset. Our team is driven, approachable, and supportive, valuing accountability, results, learning, growth, and a good laugh.

About the Role

The Leasing Professional is accountable for ensuring resident satisfaction while meeting leasing, retention, and occupancy goals for the community. This role requires excellent communication, creative problem‑solving, and the ability to build lasting relationships with prospects and residents.

Responsibilities

• Conduct all business in accordance with ARTISAN policies, Fair Housing, ADA, FCRA, and other applicable laws.
• Manage the leasing process from tour to move‑in, including closing sales, completing lease documents, and inspecting units to ensure a positive move‑in experience.
• Showcase community features that align with prospect needs.
• Maintain a stakeholder‑focused attitude year‑round to ensure smooth renewal processes for existing residents.
• Develop and execute creative marketing and social‑media strategies to increase property traffic.
• Support occupancy and retention goals by following up with potential and current residents.
• Handle unpredictable situations using problem‑solving skills and best judgment.
• Maintain accurate, in‑depth knowledge of the community and competitors to inform prospects.
• Promote positive resident relations through courteous, timely responses to needs and concerns.
• Prepare lease documents, resident files, applications for approval, and related bookkeeping tasks with strong attention to detail.
• Collaborate with team members to plan and organize resident events.
• Perform other duties as assigned.

Physical Demands

This role requires frequent standing, bending, climbing, pushing/pulling, and lifting. Candidates should be comfortable working with hand tools, ladders, and in physically active environments. A strong understanding of OSHA safety protocols is required.

Requirements

• High school diploma or equivalent; some college education preferred.
• 1+ years in a sales‑oriented role.
• 6+ months of on‑site leasing experience, or a combination of customer service and sales experience and education.
• Superior sales ability.
• Computer proficiency, including MS Office (Word, Excel, Outlook).
• AppFolio experience preferred, but not required.

Pay

$18 – $22 per day (Ames, IA).