Leasing Professional - Array La Mesa

About the Role

This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role involves leasing to new residents, ensuring resident satisfaction throughout the lease term, and securing lease renewals.

Property Type: Stabilized
Unit Count: 230

Schedule

Weekend availability required; Thursday–Monday, 9:00 AM–6:00 PM (subject to change depending on business needs).

Responsibilities

• Perform all sales and leasing activities to achieve the community’s revenue and occupancy goals, including greeting and qualifying prospects, conducting community tours, showing apartments, processing applications, credit screening, and criminal background checks.
• Prepare lease and move-in packages, ensuring a smooth resident move-in and lease signing.
• Inspect apartments prior to resident move-in to ensure they are in move-in ready condition; schedule any outstanding maintenance items.
• Stay informed about current market and competitor conditions that may impact occupancy and sales results.
• Develop and implement short- and long-term marketing plans and goals to sustain occupancy, following community policies on concessions and specials.
• Design and execute marketing activities to drive traffic, including resident referral programs, employer outreach, and internet marketing tools (Craigslist, Facebook, email, etc.).
• Use on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record leasing activities, manage resident and prospect data, and capture demographic information.
• Ensure the community and show units meet company standards for show quality by inspecting the marketing corridor and leasing tour, communicating maintenance needs, and merchandising show units and amenities.
• Follow up with prospects and new residents to ensure satisfaction through emails, thank-you notes, calls, or other contacts.
• Execute lease renewal programs by preparing renewal letters, meeting with residents, and ensuring timely signing of renewal documents.
• Respond quickly and courteously to resident and client concerns, taking prompt action to resolve problems or document requests.

Requirements

• 1–2 years of leasing experience required.
• Exceptional sales and customer service experience required.
• Computer skills and Microsoft knowledge preferred.
• Must have all licenses and/or certifications required by state and local jurisdictions.
• Valid driver’s license to operate a golf cart on property.

Physical Demands

• Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Ability to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Ability to push, pull, lift, or carry up to 25 pounds independently and 50 pounds with assistance.
• Occasional travel may be required to assist other properties, attend training, or business meetings.
• Flexible work schedule, including evenings, weekends, holidays, and on-call availability.

Pay

The pay range for this position is $21.00–$22.00/hour (La Mesa, CA).

Additional compensation may include weekly, monthly, or quarterly bonus programs based on individual and company performance.

Benefits

• Competitive medical, dental, vision, disability, and life insurance benefits.
• Low (free basic) employee medical costs for employee-only coverage; discounted costs after 3 and 5 years of service.
• Generous paid time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrued with tenure. Birthday off after 1 year of service.
• Onsite housing discount at Greystar-managed communities (subject to availability).
• 6-week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Optional critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.

Benefits are offered for full-time employees. For union and prevailing wage roles, compensation and benefits may vary due to collective bargaining agreements or local governing authority.