Leasing Manager | The Waycroft (copy)

About the Role

The B. F. Saul Company has been engaged in the acquisition, renovation, construction, and management of residential property in the Washington Metropolitan area since 1931. The Residential division is currently comprised of four luxury properties. Join our team as a Leasing Manager at The Waycroft in Arlington, VA, where you will lead the sales team to peak performance while developing sales and marketing strategies that increase traffic, maximize closing ratios, and achieve and exceed budgeted occupancy.

Responsibilities

Under the direction of the General Manager, the Leasing Manager will be responsible for providing superior customer service to all perspective residents and lead the Leasing team to achieve sales goals. This includes responding to web leads, telephone inquiries, conducting site tours, and effectively showing, leasing, and moving in prospective residents. The Leasing Manager will also lead motivational monthly leasing programs to achieve optimum performance.

Requirements

• A minimum of three (3) years of experience in sales or marketing in retail, multifamily, or hospitality
• Strong customer service skills
• A minimum of two (2) years of luxury customer service experience
• The ability to read and write English fluently
• The ability to accurately perform basic to intermediate mathematical functions
• The ability to interact with residents/guest in a luxury customer service manner
• Knowledge of Yardi and CRM and Fair Housing laws

Core Job Competencies

• Excellence: Demonstrates respect for people and company values, mission and vision
• Excellence: Maintains a respectful, diverse and inclusive work environment
• Excellence: Demonstrates cooperation with colleagues and establishes strong working relationships to deliver positive results
• Sales Ability: The ability to sell products and services by using customer-focused selling methods that result in achieving or exceeding established sales goals
• Planning & Organization: The ability to devise a course of action for themselves and others to accomplish a specific goal while managing time and resources to meet deadlines and expectations
• Follow-up: The ability to develop and employ appropriate and timely follow-up procedures on job related activities
• Initiative: Spotting opportunities within a circle of influence; anticipating challenges and acting on them; self-starting rather than waiting passively until the situation demands action
• Attention to Detail: Taking responsibility for a thorough and detailed method of working
• Overcome Challenges: The ability to work well under pressure or against internal/external opposition
• Maximizing Performance: The capacity to engage in maximizing his/her own job-related performance as well as getting the most out of others to achieve goals consistent with department and corporate missions

Benefits

• Healthcare (medical, dental, and vision)
• Competitive salary ($25/hr. - $30/hr. based on experience)
• Sales incentive program
• Tuition reimbursement
• Professional development reimbursement
• Commuter benefits
• A welcoming and supportive work culture that values excellence, ethics, and results
• 401(k) plan
• Short-term and long-term disability coverage
• Basic life insurance