Leasing Manager

University City Housing is seeking an energetic and driven Leasing Manager to join our team at Summit Park Communities in Roxborough, Philadelphia. This is an exciting opportunity for a motivated professional who is passionate about creating exceptional resident experiences, driving leasing success, and leading a high-performing team. In this role, you will be actively engaged throughout the community, building relationships with prospective and current residents, conducting property walks, and coaching a team dedicated to outstanding customer service. The ideal candidate is organized, goal-oriented, and committed to achieving excellence in both sales performance and resident satisfaction while making a meaningful impact on the community’s continued success. Leasing Manager Responsibilities include but are not limited to the following: Meet or exceed occupancy targets and maintain desired occupancy through proactive leasing strategiesComplete weekly leasing/traffic reports to monitor competitive positioning and evaluate the effectivenessLead, supervise, and coach leasing consultants to achieve leasing goalsBuild a strong, high-performing team through training in sales techniques, customer service, and product knowledgeExecute professional follow-up communications and leasing activities; track prospect activity, and ensure lease applications are processed timelyMaintain accuracy and organization in leasing files, reports, and administrative documentationAddress resident concerns promptly and professionally, escalating when necessary; maintain high resident satisfaction through effective communication; and ensure incoming residents receive a five-star move-in experience in coordination with maintenanceFollow-up with maintenance on unit inspections prior to move-in. Coordinate with Maintenance Coordinator and Property Manager as needed. Support daily property operations to ensure efficient on-site activities, adherence to company policies, and timely reporting of property issues that may impact leasing successOther duties as assigned Ideal Candidate Profile: Bachelor’s Degree from an accredited college or university preferred; relevant experience may be considered in lieu of a degreeValid driver's license and reliable vehicle requiredTechnically proficient in Microsoft Office Suite and property management software (Entrata preferred)Flexible availability, including evenings and weekendsStable, progressive work history with 3+ years experience in leasing or property management preferred. Experience motivating and developing a leasing teamForward-thinking problem solver who thrives on meeting goals and delivering positive outcomes for the property and teamCapable of handling multiple priorities in a fast-paced, high-volume environmentExhibits a professional demeanor; communicating effectively, both verbally and in writing, with residents and prospective residents Our Comprehensive Benefits Package for Full-Time Employees Includes: Opportunities for professional and personal development and career growth Competitive Salary Comprehensive Health Insurance - Medical, Dental, Vision Medical & Dependent Care Flexible Spending Accounts (FSA) Retirement plan – 401(k) with up to 4% employer match Paid Time Off (vacation, sick, 9 holidays, 2 floating holidays) Employer-paid Short-term Disability Voluntary Long-term Disability Voluntary Life Insurance Voluntary Hospital Indemnity Insurance Employee Assistance Program (EAP) Annual Awards & Recognition Company Paid Certifications & Licensing Employee Referral Program Apartment Discount Available Link to our real estate portfolio: www.uchcareers.com/our-properties Powered by JazzHR JFa8QI9iux