Leasing Manager
The Michaels Organization · Boston, Massachusetts, United States · 3 wk ago
Sales$30–$32/hrFull-time
Responsibilities
- Ensure site compliance with national branding, programs and marketing goals outlined in the annual marketing plan.
- Develop and distribute leasing and marketing collateral, flyers, etc.
- Submit PRFs and ensure accuracy on all printed material.
- Supervise the planning, preparation and implementation of marketing and leasing events, property events, social media competitions, etc. as approved.
- Absorb and ensure execution of monthly marketing calendars and initiatives.
- Attend and participate in leasing and marketing calls/meetings.
- Develop, train and mentor Leasing Specialists and other onsite team members.
- This includes customer service, responding to leads, conducting tours and phone call training following mystery shop questionnaires as a guide.
- Absorb and ensure completion of leasing training such as Fair Housing and regular competition visits.
- Absorb and assist with the recruiting and interviewing of new Leasing Specialists.
- Establish sales and marketing strategies to increase traffic and closing ratios.
- Conduct regular marketing research and maintain thorough product and market knowledge.
- Complete and submit accurate reports in a timely manner as required.
- Lead the team in the preparation and accurate maintenance of all leasing paperwork.
- Conduct audits as needed to ensure completion of all files and that this information is accurately represented in Entrata.
- Manage and maintain accurate vanity numbers.
- Utilize programs in Entrata (such as listening to phone calls) to ensure quality in leasing and marketing.
- Recommend new strategies as the market evolves.
- Prepare yearly Marketing Plan.
- The Leasing Manager is responsible for the site achieving leasing goals as set forth in the projections in this plan.
- Build and maintain campus relationships.
- Meet with appropriate Department Heads on a routine basis.
- Successfully build and maintain solid business to business relationships within the community.
- Perform various special projects and tasks as directed.
Qualifications
- High degree of proficiency in MS Word and Excel.
- Must be proficient in social marketing platforms including: Facebook, Twitter, Instagram, YouTube, Pinterest, SnapChat and other programs as needed.
- College degree and prior student housing, real estate or hospitality experience preferred.
- Outgoing, dynamic personality, willingness to engage groups.
- Ability to train, motivate and develop team members.
- Goal oriented.
- Ability to work independently and lead a group.