Leasing Manager

About the role

The Leasing Manager is responsible for the leasing process with prospective residents, execution of marketing strategies for the property and providing a positive resident experience.

Responsibilities

• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model/vacant apartments and discusses size and layout of rooms, available amenities, and terms of lease.
• Ensures consistent follow-up with prospects.
• Processes application for approval in compliance with policies and procedures.
• Responsible for processing lease renewals.
• Mentors and trains Leasing Consultant
• Walks all move-in's prior to the move in date to ensure readiness.
• Follow up with new residents after move in.
• Inspects condition of premises periodically and arranges for necessary maintenance.
• Plans and coordinates resident events.
• Courteous, efficient handling of resident requests and complaints.
• Manage all marketing duties including preparation of market surveys and social media postings
• Assists with sending out all resident notices.
• Adhere to all company policies including but not limited to safety and Fair Housing.
• Other job duties as assigned.

Qualifications

• At least three years of leasing experience and has managed leasing and marketing at a conventional property.
• Strong social media and marketing skills.
• Experience managing renewals.
• Prior experience supervising a leasing team.
• Ability to lead overall leasing operations for the property.
• Experience with Yardi, CRM platforms, and Yieldstar is a plus.
• Valid driver’s license required.
• Experience as a leasing professional; up to one year of related experience or training, or equivalent combination of education and experience.
• Experience with virtual and in‑person community tours preferred.
• Working knowledge of property management platforms (e.g., Yardi, Entrata, Yieldstar, CRM) preferred.
• Marketing skills with ability to execute a property marketing plan through outside marketing, social media and resident functions (familiar with the local market) preferred.
• Excellent communication (verbal and written), relationship‑building, and customer service skills.
• Depending on the property, a valid driver's license