Leasing Manager

The Job At-A-Glance

CLS Living is seeking an energetic and motivated Leasing Manager to join our team!

Key Responsibilities

• Support the Property Manager in cultivating a motivated, high-performing team.
• Lead by example through professional communication, integrity, and a results-driven mindset.
• Promote a friendly, service-oriented office environment that prioritizes resident satisfaction.
• Drive leasing efforts to achieve and maintain target occupancy (goal: 99%).
• Implement and monitor leasing goals, renewal programs, and resident retention strategies.
• Actively conduct outreach marketing on campus and with local businesses.
• Support the development and execution of an annual marketing plan.
• Maintain in-depth knowledge of the property and local competitors through regular market research.
• Ensure all digital and print marketing materials are current, professional, and aligned with brand standards.
• Coincide and promote resident events and community-building functions.
• Represent the property at university functions and in student programming partnerships.
• Deliver first-class service to residents, prospects, and parents.
• Resolve resident concerns professionally and promptly.
• Build and maintain positive relationships with residents, staff, university contacts, and the broader community.
• Foster a sense of community and harmony throughout the property.
• Maintain accurate and up-to-date records in property management software.
• Process leases and administrative paperwork efficiently and accurately.
• Support property upkeep and curb appeal by identifying areas for improvement and contributing where needed.
• Aid in achieving NOI targets through effective leasing and cost management.
• Proactively identify ways to improve revenue and reduce expenses in alignment with budget goals.

Qualifications & Skills

• Education & Experience: Bachelor’s degree preferred, or 2-5 years of experience in student or multifamily housing; or an equivalent combination of education and experience.
• Systems Proficiency: Strong working knowledge of Microsoft Outlook, Word, and Excel.
• Experience with property management software, preferably Entrata.
• Familiarity with both market-rate and LIHTC programs is a plus.
• Understanding and adherence to Fair Housing and EEO laws.