Leasing Manager
CIG Communities · Euclid, OH · 2 mo ago
Management$27/hrFull-time
About the role
We are seeking a confident, high-performing Leasing Manager to lead leasing operations and serve as a primary representative of our community.
Responsibilities
- Manage the full leasing cycle from lead generation to move-in
- Consistently meet or exceed leasing goals, occupancy targets, and lead conversion metrics
- Review, approve, and process applications and lease agreements in accordance with Fair Housing guidelines
- Maintain detailed knowledge of property availability, pricing, and market conditions
- Train, guide, and support junior leasing agents to ensure strong performance and cohesive team execution
- Affiliate with marketing strategy, social media presence, and community outreach initiatives
- Maintain accurate listings across advertising platforms (Zillow, Apartments.com, RentCafe, etc.)
- Support and lead resident and community events to enhance engagement and retention
- Track performance metrics and contribute recommendations to improve lead generation and visibility
- Serve as a primary point of contact for prospective and existing residents
- Resolve resident concerns professionally and in coordination with management
- Lead renewal conversations and retention strategies to maintain strong occupancy
- Participate in resident satisfaction initiatives and follow-up touchpoints
- Ensure model units, common areas, and leasing office are tour-ready at all times
- Cook with the Property Manager and maintenance team to ensure timely unit turns
- Accurately enter and maintain all data within Yardi or applicable CRM systems
- Support property-level reporting and operational planning
Requirements
- 5+ years of leasing or direct sales experience required
- Experience in residential property management strongly preferred
- Proven track record of meeting or exceeding leasing and sales goals
- Strong communication, persuasion, and customer service abilities
- Professional, energetic, and personable presence
- Proficiency with Microsoft Office; Yardi or similar CRM experience is a plus
- Ability to work weekends and flexible weekday hours as needed
- Ability to tour units, walk the property, and lift up to 25 lbs.
- High school diploma required; college coursework in business, marketing, or real estate is a plus
Benefits
- Salary: $27/hr + Commission
- Health Insurance after 90 days
- Paid Time Off & Paid Holidays
- Advancement opportunities within a growing property management organization