Leasing Manager

We need to output HTML fragment with sections: About the role? The posting includes "Position Description Leasing Manager Position Overview". We can treat that as "About the role" or "Position Overview". Use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. Do not repeat job title as heading. Do not include Job ID. Remove boilerplate like EEO statement. Also remove navigation/legal etc. The posting includes an EEO statement at end; we should drop it. We need to preserve all substantive information. Identify sections: Position Overview (maybe "About the role"), Key Responsibilities (with sub-sections: Leasing & Sales Leadership, Team Leadership & Development, Resident Experience, Marketing & Outreach, Administrative & Compliance). Qualifications (Required, Preferred). Possibly Benefits, Pay, Schedule not present, so we should not create those sections. We need to format responsibilities as lists. The responsibilities are described in paragraphs with bullet-like sentences. We can convert each bullet into

• . For each sub-section we can have

  then

  • ... etc. We need to ensure we don't create empty sections. Let's extract content. Position Overview paragraph: "The Leasing Manager is responsible for the overall leasing performance of the community, leading the leasing team to meet occupancy, revenue, and retention goals while delivering an exceptional prospect and resident experience. This role oversees the leasing process from first inquiry through move-in and renewal, recruits, trains, and coaches leasing specialists, and holds the team accountable to leasing KPIs and Fair Housing compliance. The Leasing Manager partners closely with the Property Manager on pricing, marketing strategy, and reporting, and personally steps in on escalated prospect and resident situations. Success in this role requires proven sales leadership, strong coaching ability, and the judgment to balance team development with hands-on leasing execution." We can put that in a

    under

    About the role

    (or Position Overview). Use "About the role" as heading. Key Responsibilities: There are subheadings: Leasing & Sales Leadership, Team Leadership & Development, Resident Experience, Marketing & Outreach, Administrative & Compliance. Under each, there are bullet-like sentences. We need to decide whether to keep subheadings as

    or maybe

    ? The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but we should follow that pattern: main sections use

    . Subheadings could be

    or just bold? But we can also treat each subheading as its own

    section, but that may be too many sections. However instruction: "Prefer a few substantive sections over many thin ones." So we should combine responsibilities into one

    Responsibilities

    and then use
    • for each duty, possibly grouping. But we have distinct categories; we could still keep them as separate

      sections if they are substantive. However "Prefer a few substantive sections over many thin ones." The categories are substantive; each has multiple bullet points. Could be okay to have 5 sections under Responsibilities. But the instruction says use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies those are the main sections. Subheadings maybe not needed; we can just list all responsibilities under one Responsibilities section. Let's do:

      About the role

      ...overview...

      Responsibilities

      with each duty as
      • . We'll need to capture all duties from the subsections. Let's extract duties: Leasing & Sales Leadership: - Own the leasing process end-to-end, setting and monitoring team leasing goals including traffic-to-lease conversion, occupancy, and revenue targets. - Personally engage with prospects on escalated tours, negotiations, or high-priority units to model best practices and support the team in closing leases. - Review and approve lease agreements, addenda, and move-in documentation for accuracy and compliance with company policy before execution. - Analyze daily and weekly leasing activity against goals and adjust team priorities, staffing, and outreach accordingly. - Set pricing and concession recommendations in partnership with the Property Manager based on market conditions and occupancy trends. Team Leadership & Development: - Recruit, hire, onboard, and train leasing specialists, building a team capable of consistently meeting leasing and customer service standards. - Conduct regular one-on-ones, coaching sessions, and performance reviews, providing timely feedback and development plans for each team member. - Monitor individual and team performance against leasing KPIs, identifying coaching opportunities and recognizing top performance. - Deliver ongoing training on sales technique, product knowledge, objection handling, and Fair Housing compliance. - Foster a high-accountability, service-oriented team culture and manage day-to-day scheduling to ensure adequate leasing coverage, including weekends. Resident Experience: - Serve as the point of escalation for resident and prospect concerns that leasing specialists are unable to resolve, partnering with the Property Manager as needed. - Oversee new resident move-ins, ensuring units are move-in ready and the team is completing inspections and orientations consistently. - Champion resident retention efforts, including renewal strategy, resident events, and engagement initiatives that support community satisfaction. - Set the standard for a welcoming, professional experience at every point of contact and hold the team accountable to it. Marketing & Outreach: - Own leasing and marketing strategy for the community, using traffic source, lead volume, and conversion data to guide adjustments. - Direct regular market surveys and maintain current knowledge of competitor pricing, availability, and positioning. - Oversee online listings, social media content, and reputation management, ensuring the community's digital presence is accurate and competitive. - Ensure the leasing office, model unit, and common areas are consistently presented at the highest standard. Administrative & Compliance: - Audit prospect, applicant, and resident records in the property management software for accuracy and completeness. - Ensure applications are processed, screened, and communicated in accordance with Fair Housing laws and company policy, and resolve escalated screening issues. - Oversee collection and documentation of holding deposits, application fees, and move-in funds, and reconcile leasing-related accounting with the Property Manager. - Prepare and deliver daily, weekly, and monthly leasing reports to the Property Manager and ownership/regional teams as required. Now Qualifications: Required: - High school diploma or equivalent required; Bachelor's degree preferred. - Strong verbal and written communication skills with demonstrated leadership and coaching ability. - Proficiency with property management software (e.g., Yardi, RealPage, or equivalent) and Microsoft Office. - Ability to work a flexible schedule including weekends, as leasing activity peaks on Saturday and Sunday. - Valid driver's license and reliable transportation. - Working knowledge of Fair Housing regulations and demonstrated ability to enforce compliance across a team. Preferred: - 2+ years of leasing or property management experience - 1+ years of experience in a leasing supervisor, assistant manager, or leasing manager role. - Experience with CRM tools or lead tracking platforms. - Demonstrated track record of leading a team to meet or exceed leasing, occupancy, and revenue goals. - Experience developing and executing renewal and retention strategy. We need to put Qualifications section with

        Qualifications

        . Inside we can have two sub-sections: Required and Preferred. Could use

        or just but instruction only mentions

        for section headings. We could still use

        for subheadings; not prohibited. But to be safe, we can use

        for Required and Preferred as separate sections? That would be many sections. Better to keep Qualifications as one section with two

        lists, each preceded by a

        or . Use

        for prose like "Required:" then

        . That seems fine. We must not include boilerplate EEO statement. Now output HTML fragment. Let's craft:

        About the role

        The Leasing Manager is responsible for the overall leasing performance of the community, leading the leasing team to meet occupancy, revenue, and retention goals while delivering an exceptional prospect and resident experience. This role oversees the leasing process from first inquiry through move-in and renewal, recruits, trains, and coaches leasing specialists, and holds the team accountable to leasing KPIs and Fair Housing compliance. The Leasing Manager partners closely with the Property Manager on pricing, marketing strategy, and reporting, and personally steps in on escalated prospect and resident situations. Success in this role requires proven sales leadership, strong coaching ability, and the judgment to balance team development with hands-on leasing execution.

        Responsibilities

        • Own the leasing process end-to-end, setting and monitoring team leasing goals including traffic-to-lease conversion, occupancy, and revenue targets.
        • Personally engage with prospects on escalated tours, negotiations, or high-priority units to model best practices and support the team in closing leases.
        • Review and approve lease agreements, addenda, and move-in documentation for accuracy and compliance with company policy before execution.
        • Analyze daily and weekly leasing activity against goals and adjust team priorities, staffing, and outreach accordingly.
        • Set pricing and concession recommendations in partnership with the Property Manager based on market conditions and occupancy trends.
        • Recruit, hire, onboard, and train leasing specialists, building a team capable of consistently meeting leasing and customer service standards.
        • Conduct regular one-on-ones, coaching sessions, and performance reviews, providing timely feedback and development plans for each team member.
        • Monitor individual and team performance against leasing KPIs, identifying coaching opportunities and recognizing top performance.
        • Deliver ongoing training on sales technique, product knowledge, objection handling, and Fair Housing compliance.
        • Foster a high-accountability, service-oriented team culture and manage day-to-day scheduling to ensure adequate leasing coverage, including weekends.
        • Serve as the point of escalation for resident and prospect concerns that leasing specialists are unable to resolve, partnering with the Property Manager as needed.
        • Oversee new resident move-ins, ensuring units are move-in ready and the team is completing inspections and orientations consistently.
        • Champion resident retention efforts, including renewal strategy, resident events, and engagement initiatives that support community satisfaction.
        • Set the standard for a welcoming, professional experience at every point of contact and hold the team accountable to it.
        • Own leasing and marketing strategy for the community, using traffic source, lead volume, and conversion data to guide adjustments.
        • Direct regular market surveys and maintain current knowledge of competitor pricing, availability, and positioning.
        • Oversee online listings, social media content, and reputation management, ensuring the community's digital presence is accurate and competitive.
        • Ensure the leasing office, model unit, and common areas are consistently presented at the highest standard.
        • Audit prospect, applicant, and resident records in the property management software for accuracy and completeness.
        • Ensure applications are processed, screened, and communicated in accordance with Fair Housing laws and company policy, and resolve escalated screening issues.
        • Oversee collection and documentation of holding deposits, application fees, and move-in funds, and reconcile leasing-related accounting with the Property Manager.
        • Prepare and deliver daily, weekly, and monthly leasing reports to the Property Manager and ownership/regional teams as required.

        Qualifications

        Required:

        • High school diploma or equivalent required; Bachelor's degree preferred.
        • Strong verbal and written communication skills with demonstrated leadership and coaching ability.
        • Proficiency with property management software (e.g., Yardi, RealPage, or equivalent) and Microsoft Office.