Leasing Manager
Campus Apartments · Harrisonburg, VA · 2 wk ago
ManagementFull-time
About the role
The Leasing Manager reports to the General Manager and is responsible for managing all leasing, on-site marketing, and outreach marketing initiatives to increase and maintain maximum occupancy of the property.
Responsibilities
- Market and lease units to ensure maximum occupancy
- Serve as the first point of contact for all leasing inquiries, including scheduling sales appointments, converting prospects into residents, and leading tours
- Develop and implement proactive marketing initiatives and efficient renewal programs
- Reach and maintain maximum occupancy of units at their maximum rates to ensure the property’s fiscal stability
- Complete and review market surveys to maintain current knowledge of local markets
- Walk model or market units daily to confirm readiness for presentation
- Record all traffic and activity daily
- Apply the Company’s guest card and follow-up programs in a prompt and consistent manner
- Notify prospects of application acceptance or rejection within 24 hours of determination
- Receive and record resident service requests, ensuring full and accurate information is taken, and post completed service requests
- Follow up by phone on completed work orders taken each week
- Assist with hiring and training new leasing personnel
- Answer telephones as needed
- Perform general administrative duties such as filing and typing
Requirements
- Bachelor’s degree or equivalent combination of education and experience
- Valid driver’s license and current automobile insurance
- Computer skills and math ability
- Accurate typing and record keeping
- Proficient in Microsoft Word, Excel, and Outlook
- Knowledge of Entrata is preferred
- Ability to follow through with all necessary paperwork and ensure all deadlines are met
Skills
- Excellent customer service skills
- Ability to communicate effectively and professionally while operating in a fast-paced environment
About Us
Since 1958, Campus Apartments has been singularly focused on providing superb housing for college students across the country. Our team is passionate, enthusiastic, and driven, making us the reason for our long-term success and growth. We offer growth opportunities, diversity, stability, job training, and a fun-loving family of people. If you love to have fun at work, work hard, and think outside the box, we’d love to have you join our team!