Leasing Manager
Company Overview
Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, the company has decades of experience delivering exceptional value to its partners. Asset Living’s portfolio spans multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions across the United States. Recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a member of The Institute of Real Estate Management (IREM) and is an Accredited Management Organization (AMO). The company’s culture emphasizes collaboration, innovation, and growth for both employees and the communities it serves.
About the Role
The Leasing Manager oversees all aspects of leasing and marketing at the property, working closely with the Community Manager to set leasing goals, develop strategic marketing plans, lead the leasing team, and ensure positive resident relations.
Responsibilities
- Strategic Leasing Management
- Maintain regular daily onsite attendance.
- Ensure staff leasing techniques achieve closure, follow‑up procedures, accurate lease documentation, and up‑to‑date reporting.
- Audit lease files for policy and procedure compliance.
- Address resident complaints, concerns, and requests to ensure satisfaction.
- Develop and implement resident retention programs (functions, promotions, newsletters, etc.).
- Effectively show, lease, and move in prospective residents.
- Marketing Management
- Assist in developing the annual marketing plan and budget.
- Implement marketing campaigns and outreach, including design support to generate traffic.
- Monitor leasing/renewal progress and provide additional support where needed.
- Supervise planning, preparation, and execution of leasing and renewal events approved by the Community Manager.
- Maintain thorough product knowledge of the property, competition, and market conditions; complete weekly market survey reports.
- Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy.
- Personnel Management
- Assist the Community Manager with consistent screening, hiring, training, coaching, and development of on‑site staff.
- Support ongoing staff training, coaching, counseling, and guidance in line with Asset Living training benchmarks.
- Promote harmony and high performance through effective leadership.
- Ensure staff compliance with company policies and procedures.
- Administrative Management
- Manage excellent customer service and monitor service request turnaround and maintenance responsiveness.
- Maintain property appearance; ensure timely repairs through regular inspections and tours.
- Assist with supervision of all business functions related to operations.
- Plan and utilize property resources, equipment, and supplies economically (e.g., obtaining bids, dealing with vendor performance).
Requirements
- High School Diploma or equivalent; Bachelor’s degree preferred.
- At least one year of experience in the housing industry.
- Ability to perform all on‑site software functions; basic computer skills required.
- Basic knowledge of Fair Housing Laws and OSHA requirements.
- Physical ability to stand or sit for prolonged periods, ascend/descend ladders or stairs, operate motor vehicles or golf carts, lift and move objects up to 25 lb, work overtime, weekends, night hours, and in various environmental conditions (extreme temperatures, precipitation, wind, confined spaces, hazardous chemicals).
Benefits
- Medical, dental, vision, life, accidental, and disability insurance.
- 401(k) with employer matching.
- Commission and performance bonuses, when applicable.
- Paid sick days and company holidays for full‑time employees.
Pay
Salary range: $18 per hour to $22 per hour. Compensation decisions consider skill set, background, training, certifications, and relevant experience.
Schedule
The position may require overtime, weekend work, night hours (for emergencies), and flexibility to respond to resident and property needs.