Leasing Focused Property Manager

Responsibilities

• Lead Daily Property Operations
• Oversee all aspects of day-to-day community operations, ensuring exceptional service and functionality.
• Manage income and expenses to meet or exceed budget goals.
• Manage invoice submission and approvals through Avid Exchange and Yardi.
• Support capital planning efforts where applicable.
• Grow the Property’s Financial Success
• Seek opportunities for cost savings or bulk pricing where available.
• Avoidance of additional bonus opportunities for reaching occupancy growth goals.
• Drive Occupancy Through Hands-On Leasing & Marketing
• Oversee and support the full leasing lifecycle—from prospect qualification to move-in.
• Implement strategic marketing initiatives to achieve occupancy goals.
• Proactively facilitate renewal offers to secure tenants remaining in occupancy.
• Maintain awareness of market trends, competitor offerings, assist in marketing plans, and track advertising performance.
• Minimize Delinquency & Enforce Lease Standards
• Aggressively pursue rent collections and ensure adherence to lease terms.
• Adhere to the company's procedures for rental collection efforts and documentation of efforts and tenant responses.
• Oversee delinquency procedures, including evictions, attending court hearings as needed, and appropriate write-off protocols.
• Ensure Exceptional Maintenance & Turnover Performance
• Coordinate and oversee all make-ready and turnover processes, ensuring units are delivered on time and within budget.
• Manage capital improvements and ensure maintenance standards exceed expectations.
• Protect the Physical Asset with proactive efforts on potential problems or risks.
• Walk the property daily to ensure a clean, safe, and well-maintained environment.
• Conduct regular, systematic inspections to uphold asset quality.
• Champion Communication & Resident, Vendor Relationships
• Build strong, positive relationships with residents, fostering a community culture centered on service and respect.
• Resolve resident concerns, conflicts, and violations professionally and document all actions, escalating to the supervisor as needed for assistance.
• Complete the required weekly and monthly reporting as required.
• Maintain productive relationships with agencies, owners, vendors, and public officials.
• Attend required meetings and report major incidents promptly to regional leadership.

Qualifications

• Proven work experience as a property manager, with a hands-on leasing and collections focus.
• In-depth knowledge of rules and regulations surrounding property management, including Fair Housing.
• Openness to corporate and ownership support. We have a team mentality here!
• Desire to grow with the company as opportunities present with future acquisitions.
• Competency in MS Office, relevant databases, and property management software.
• Customer focus with a strong understanding of property management success.
• Interpersonally savvy with strong communication skills.
• Well-organized candidate with excellent time management skills.
• Ability to thrive in a fast-paced environment. Ability to recognize, diagnose, and resolve property operational problems.
• Demonstrated ability to prioritize and problem-solve. Has a can-do attitude!
• Strong verbal, written, organizational, and interpersonal skills.
• Market knowledge and experience are a plus.
• Valid driver’s license and reliable transportation.
• Knowledge of the Yardi Operating System is required, and Yardi CRM IQ is a plus.