Leasing Consultant - The Stratford at Wendell Falls

About the role

The Leasing Consultant at Bell Partners is responsible for welcoming prospective residents, coordinating tours, responding to inquiries, interacting with current residents, and coordinating lease renewals.

Responsibilities

• Serve as the welcoming first point of contact for all residents, prospects, and visitors to the community
• To effectively lease apartments and sell property's products and services in accordance with budget
• To ensure Fair Housing Standards in all matters when working with prospects and residents
• To follow up on leasing traffic entries and monitor traffic trends
• To maintain thorough product knowledge of property and that of major competition
• To assist with marketing activities to position Bell communities as communities of choice
• To coordinate the resident application review in accordance with Bell guidelines
• To complete lease packets and files for each resident to include the lease, all addendums and other forms
• To regularly attend and be punctual
• To properly document and follow up with residents throughout the lease
• To receive and address any resident inquiries, complaints, or issues and provide timely follow up

Requirements

• Understanding of and alignment with Bell Core Values
• A high school diploma or GED
• 1+ years' customer service experience; preferably in a hospitality or apartment leasing role
• Demonstrated support of BAL strategic drivers
• Demonstrated ability to provide exceptional customer service
• Ability to work on a team or in a team environment
• Presentation of a professional image
• Resourcefulness and organization
• Excellent oral and written communication skills
• Strong working knowledge of MS Office Suite
• Exceptional customer service skills and a professional image
• Good decision-making skills and knowledge on how businesses work

Qualifications

• Physical requirements: Walking, bending, reaching, climbing, and lifting to 30 lbs., ability to work with mechanical and electrical equipment, as well as hazardous materials, comfortable with heights and moving heavy objects

Skills

• Understanding of and alignment with Bell Core Values
• High school diploma or GED
• 1+ years' customer service experience; preferably in a hospitality or apartment leasing role
• Demonstrated support of BAL strategic drivers
• Demonstrated ability to provide exceptional customer service
• Ability to work on a team or in a team environment
• Presentation of a professional image
• Resourcefulness and organization
• Excellent oral and written communication skills
• Strong working knowledge of MS Office Suite
• Exceptional customer service skills and a professional image
• Good decision-making skills and knowledge on how businesses work

Benefits

• Total rewards benefits package
• Family health insurance
• 401(k) match
• Vacation, Personal Days, and Sick time
• Customized training programs
• Associate referral bonus plan
• Diverse, equitable, and inclusive work environment
• Culture that empowers you to make a difference

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.