Leasing Consultant - The Juniper

Essential Duties and Responsibilities

• Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects, conducting property tours, processing applications, preparing move-in packages, and ensuring smooth resident move-ins.
• Inspects apartments prior to move-in and coordinates any outstanding items with maintenance.
• Maintains market trends and competitor conditions, implements marketing plans, and follows company policies related to concessions, specials, and occupancy strategies.
• Designs and carries out offsite marketing, resident referral programs, employer outreach, and internet-based marketing including social media and email campaigns.
• Uses property management software (e.g., Yardi) to track availability, record traffic, manage resident/prospect data, and capture demographic information.
• Ensures the property and show units meet Company standards through daily inspections and coordination with maintenance.
• Counsels and supports residents during the lease renewal process, prepares renewal paperwork, and meets with residents prior to move-out deadlines.
• Responds promptly and courteously to resident and client/owner concerns, documenting and escalating when needed.
• Completes accounting, financial, and administrative reports and other duties as required.

Qualifications

• Education/Experience: Employment history demonstrating experience in sales, marketing, internet usage, and customer service. High school diploma or GED required.
• Language Ability: Ability to read, write, and communicate effectively, prepare reports, and explain apartment features.
• Math Ability: Skills required to complete financial records, budgets, calculate percentages, and perform basic math operations.
• Reasoning Ability: Ability to apply sales skills, conduct presentations, qualify prospects, close sales, and follow written, oral, or diagrammed instructions.
• Computer Skills: Proficiency in word processing, property management software (preferably Yardi), spreadsheets, and internet-based marketing tools.
• Certificates and Licenses: Industry certifications appreciated. A valid driver’s license is required.

Updated Work Hours (Evening Schedule)

This position is scheduled for 40 hours per week. Hours of operation vary by site; however, this role is designated for evening shift coverage. Typical evening hours might be:

• Monday–Friday: 2:00pm – 10:00pm
• Saturday: 3:00pm – 10:00pm
• Sunday: 3:00pm – 8:00pm

Marketing Representatives must be available to work weekends when scheduled and must be able to perform essential job functions unaccompanied.