Leasing Consultant - The Drexel Collective

About the role

The work schedule for this position is Tuesday-Saturday 9am to 6pm** At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

Responsibilities

• Spending half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents.
• Spending the other half of your time providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.
• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities.
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals.
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns.
• Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents.
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution.
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures.

Requirements

• A high school diploma or equivalent.
• A strong customer service/customer facing orientation: Retail Sales, Hospitality.
• An excellent ability to organize and prioritize tasks.
• Excellent communication and interpersonal skills.
• Proficiency in using property management software & Google Suite.
• A valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.

Qualifications

• Knowledge of federal and state apartment housing laws.

Skills

• Experience in leasing or property management.
• College degree or coursework.

Benefits

• Physical Wellbeing: Medical, dental, and vision care.
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits.
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation.
• Community Wellbeing: Paid Community Service Hours.
• Career Wellbeing: Leadership Development.

Pay

$22.09 - $27.00/hour. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. Employees are eligible for overtime pay and performance incentives.

Schedule

Tuesday-Saturday: 9am-6pm