Leasing Consultant - Riva Terra I and II

What You'll Be Doing

• Spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents.
• Provide exceptional customer service to enhance residents' experiences and maintain the overall appeal and functionality of the property.
• Proactively respond to sales leads, promote the community by addressing resident needs and providing information on availability, pricing, location, and amenities.
• Invite and schedule prospective residents for community tours, employ effective selling techniques to close deals.
• Support community marketing efforts by positively influencing online presence, offering input on advertising campaigns.
• Effectively explain lease provisions and community policies, ensure comprehensive move-in activities and conduct orientations for new residents.
• Ensure resident satisfaction and loyalty through prompt communication and proactive issue resolution.
• Efficiently manage leasing documents, process payments, and ensure completion of move-in procedures.

What You'll Need To Thrive

• A high school diploma or equivalent.
• Strong customer service/customer facing orientation: Retail Sales, Hospitality.
• Well organized with ability to prioritize and multi-task.
• Excellent communication and interpersonal skills.
• Proficiency in using property management software & Google Suite.
• Valid Driver's License required if operating a motorized vehicle in role (varies by location).

Knowledge Required

• Knowledge of federal and state apartment housing laws.

Office Team Employees

• Required to use own Smartphone to perform certain aspects of job.

Bonus Qualifications

• Experience in leasing or property management.
• College degree or coursework.

Pay

$24.45 - $29.88 per hour. Eligible for overtime pay and performance incentives. Starting pay determined based on job-related skills, experience, and qualifications.