Leasing Consultant - Park Place at San Mateo

About the role

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

Responsibilities

• Spending half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents.
• Spending the other half of your time providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.
• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities.
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals.
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns.
• Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents.
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution.
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures.

Requirements

• A high school diploma or equivalent.
• A strong customer service/customer facing orientation: Retail Sales, Hospitality.
• An excellent ability to organize and prioritize tasks.
• Excellent communication and interpersonal skills.
• Proficiency in using property management software & Google Suite.
• A valid driver’s license if operating a motorized vehicle is part of your role (varies by location).

Qualifications

• No specific qualifications mentioned beyond those listed above.

Skills

• Effective communication and interpersonal skills.
• Ability to prioritize and multi-task.
• Knowledge of federal and state apartment housing laws.

Benefits

• Medical, dental, and vision care.
• 9 paid holidays, annual vacation time, paid sick leave, new parent benefits.
• A 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation.
• Paid Community Service Hours.
• Leadership Development opportunities.

Pay

$24.45 - $29.88 per hour. Employees are eligible for overtime pay and performance incentives. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.

Schedule

Tuesday-Saturday: 9am-6pm