Leasing Consultant - Mariposa at Playa Del Rey

What You'll Be Doing

• Spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents.
• Provide exceptional customer service to enhance residents' experiences and maintain the overall appeal and functionality of the property.
• Proactively respond to sales leads, promote the community by addressing resident needs, and provide information on availability, pricing, location, and amenities.
• Invite and schedule prospective residents for community tours, employ effective selling techniques to close deals.
• Support community marketing efforts by positively influencing online presence and offering input on advertising campaigns.
• Effectively explain lease provisions and community policies, ensure comprehensive move-in activities, and conduct orientations for new residents.
• Ensure resident satisfaction and loyalty through prompt communication and proactive issue resolution.
• Efficiently manage leasing documents, process payments, and ensure completion of move-in procedures.

What You'll Need To Thrive

• A high school diploma or equivalent.
• Strong customer service/customer facing orientation: Retail Sales, Hospitality.
• Well organized with ability to prioritize and multi-task.
• Excellent communication and interpersonal skills.
• Proficiency in using property management software & Google Suite.
• Valid Driver's License required if operating a motorized vehicle in role (varies by location).

Knowledge

• Knowledge of federal and state apartment housing laws.

Qualifications

• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job.
• Bonus Qualifications: Experience in leasing or property management, College degree or coursework.

Pay

Salary: $22.50 - $27.49
Employees are eligible for overtime pay and performance incentives.
The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.