Leasing Consultant (Fort Wainwright)

Responsibilities

• Process applications, verify documentation, and prepare lease files.
• Ensure accurate data entry and tracking within property management software.
• Answer incoming telephone calls, respond to all email leads, conduct property tours (in-person, virtual, and self-guided), and record all activity into the Management Information System (e.g. Yardi).
• Guide prospects through the application, waitlist, and move-in process, ensuring accuracy and compliance.
• Maintain Show Ready Homes to ensure 'Rent Ready' property (interior and exterior) is presentable at all times with particular attention to the five (5) senses.
• Maintain cleanliness and presentation of leasing office, tour routes, and model units.
• Uphold all Fair Housing laws, ADA regulations, company policies, and professionalism standards.
• Participate in ongoing training to maintain compliance and improve performance.

Requirements

• A High School diploma or GED.
• Less than 1 year of sales, customer service, or hospitality related experience.
• Ability to manage multiple assignments and tasks and work under pressure.
• Outstanding verbal and written communication skills.
• Experience with computer systems including Microsoft Office Suite.

Preferred Qualifications

• Associate’s degree.
• National Apartment Leasing Professional.
• Property management experience.
• Real estate certification.
• Familiarity with property management platforms.
• Knowledge of fair housing laws.
• Bilingual capabilities.

Benefits

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Variety of Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability
• Basic Term Life Insurance and AD&D
• optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit winnbenefits.com