Leasing Consultant - Dovetail

What You'll Own

• Welcome prospects, answer their questions, and verify eligibility as their first point of contact.
• Build strong resident relations by addressing concerns, ensuring satisfaction, and driving retention.
• Walk the community daily to keep tour paths, models, amenities, and common areas sharp.
• Prepare and process notices to vacate, renewals, service requests, applications, move-ins and outs, transfers, and roommate changes.
• Hit community goals for occupancy, renewals, and turn times, with at least a 35% rental closing ratio.
• Manage resident communication channels and keep accurate CRM records.
• Track local market trends, complete monthly market surveys, and recommend competitive pricing to the Community Manager.
• Support marketing initiatives and flag local opportunities to management.
• Help plan and host resident events and activities.
• Keep resident and vendor files accurate and organized.
• Follow all safety procedures in the Employee Handbook, SOPs, and on-equipment labels.
• Ensure compliance with Fair Housing, safety procedures, and company policy, and represent Roundhouse positively in every interaction.

What You Bring

• A high school diploma or GED.
• Prior experience supporting multiple sites/properties is preferred.
• Bilingual (English/Spanish) preferred.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook.
• Strong sales and customer-service skills.
• A strong desire to lead, both in your role and in your local community.
• Strong written and verbal communication skills.
• Willingness to travel occasionally between properties as needed.
• At least two years of sales experience (a leg up).
• At least one year onsite in multifamily housing (a leg up).
• Experience with Yardi Voyager, RentCafe, AIRM, LEO, Appwork, or similar CRM tools (a leg up).
• Spanish fluency (a leg up).

What's in It for You

• Health and wellness:
• Medical coverage, including a zero-cost employee plan
• Dental and vision coverage
• Mental wellness program
• Gym membership stipend
• Financial security:
• 401(k) with employer match
• Company-paid life insurance
• Short-term and long-term disability options
• Lifestyle and culture:
• Paid time off plus 9 company-paid holidays
• Paid maternity and parental leave
• Employee housing discount
• Cell phone stipend
• Alternative transportation allowance
• Monthly coffee coupon
• Perks at Work program
• Recognition and growth:
• Professional development support
• Peer recognition program
• Years of service awards
• Infinite Possibilities program

Location & Compensation

Location: Various locations across four states.
Compensation: $18-$19/hour + commissions.
Final compensation is based on experience, skills, and qualifications.