Leasing Consultant (Bilingual), Residential
RMR Group · Altamonte Springs, FL · 1 mo ago
Management$40/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes Overview, Responsibilities, Qualifications, Total Rewards (benefits), Company Overview (maybe not needed). We must not repeat job title. Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content. We have Overview (could be About the role). Responsibilities present. Qualifications present. Benefits present (Total Rewards). No explicit Pay or Schedule content (though schedule mentioned: "Work a varied schedule including weekends and holidays as required." That's schedule info. So we can include Schedule section with that sentence. Pay: not mentioned. So omit Pay. Skills? Could be derived from qualifications but we have Qualifications section; maybe we can keep Qualifications and not Skills. The instruction: Use headings for those categories if content exists. We have Overview -> About the role. Responsibilities -> Responsibilities. Qualifications -> Qualifications. Benefits -> Benefits. Schedule -> Schedule. Also maybe Requirements? Not separate; qualifications cover. We'll not create empty sections.
We must use
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content. We have Overview (could be About the role). Responsibilities present. Qualifications present. Benefits present (Total Rewards). No explicit Pay or Schedule content (though schedule mentioned: "Work a varied schedule including weekends and holidays as required." That's schedule info. So we can include Schedule section with that sentence. Pay: not mentioned. So omit Pay. Skills? Could be derived from qualifications but we have Qualifications section; maybe we can keep Qualifications and not Skills. The instruction: Use headings for those categories if content exists. We have Overview -> About the role. Responsibilities -> Responsibilities. Qualifications -> Qualifications. Benefits -> Benefits. Schedule -> Schedule. Also maybe Requirements? Not separate; qualifications cover. We'll not create empty sections.
We must use - for any list of duties/requirements/benefits. So for Responsibilities, we need to convert each bullet-like sentence into
- . The responsibilities are sentences separated by periods; we can split into list items. Similarly Qualifications list items. Benefits list items.
We must preserve all substantive information; do not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. So we need to strip the EEO statements at end, also "Company Overview" maybe considered not boilerplate but could be kept? It's substantive about company; but not required headings. Could include as About the role? Already have overview. Might keep company overview as part of About the role? But we already have overview describing role. The company overview is separate; we could include as a paragraph under About the role or maybe as its own section? Not in allowed headings. Could just include as a
after overview? But we must not invent sections. Probably we can include company overview as a paragraph under About the role (since it's about the company). But the instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but says use those for section headings. It might be okay to have other headings but better to stick to those. We could incorporate company overview into About the role paragraph.
We need to output only HTML fragment, no /, no markdown.
Let's extract content.
Overview paragraph: "The Leasing Consultant is the property’s sales representative, whose primary responsibilities are to support the leasing, retention and occupancy goals of the community. Leasing Consultants are customer service oriented and provide current and prospective residents with an exceptional experience. The ideal candidate for this role seeks opportunities to build relationships, plan events, and takes initiative while remaining flexible to meet the community's day-to-day needs."
That's About the role.
Responsibilities list: Let's break each sentence:
- Greet prospective residents and professionally present the features and benefits of the property.
- Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Multi-Family Housing.
- Implement and enforce all policies and procedures as outlined in the company policy and procedures Manuals.
- Offer a professional and friendly, atmosphere in the leasing center/clubhouse and any other areas where prospective residents and current residents might interact with them.
- Inspect all models and market readies prior to showing in order to ensure their quality appearance.
- Relay incoming calls to appropriate point of contacts.
- Understanding of local competition, maintain a pulse on market trends and offerings.
- Complete paperwork accurately and timely.
- Maintain active guest cards and continue to work them until the prospect has chosen their home.
- Inspect the property on a regular basis reporting any deficiencies to the Property Manager.
- Assist the Property Manager in preparing daily and weekly reports, resident communication, move-ins/outs, office supply inventory, and market surveys.
- Maintain Resident Files with current information properly filed per company policy at all times.
- Process Leasing Applications and in accordance with the companies P & P Manual guidelines.
- Oversee Lease Renewal Program to optimize lease renewals.
- Exhibit excellent level of customer service.
- Plan and oversee resident activities with the Property Manager.
Qualifications list:
- Bachelor’s degree preferred.
- Prior leasing and/or property management experience preferred.
- Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.
- Excellent attendance is a requirement of the position.
- Excellent customer service.
- Work a varied schedule including weekends and holidays as required. (This is schedule, but also qualification)
- Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
- Positive attitude and highest level of professionalism.
- Bi-lingual abilities (written and verbal) may be required based on specific needs of property.
- Preferred Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI®
- Ability to walk, stand; utilize stairs, bend on a daily basis, conduct property tours in various weather conditions, carrying of moderate items such as papers, boxes, event items, collateral, books, small parts.
- Job may be sedentary at times .
We might separate schedule item: "Work a varied schedule including weekends and holidays as required." That's schedule info. We'll put that in Schedule section.
Benefits list from Total Rewards:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life & Disability Insurance
- Health Savings Account (HSA) & Flexible Spending Plans (FSA)
- 401(k) Plan with Employer Match
- Holidays, Vacation & Sick Time
- Parental Leave
- Tuition Assistance
- Matching Gift Program
- Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance
We could keep as list items.
Schedule section: "Work a varied schedule including weekends and holidays as required."
We might also note that schedule may vary; but we have that.
Now produce HTML:
About the role
The Leasing Consultant is the property’s sales representative, whose primary responsibilities are to support the leasing, retention and occupancy goals of the community. Leasing Consultants are customer service oriented and provide current and prospective residents with an exceptional experience. The ideal candidate for this role seeks opportunities to build relationships, plan events, and takes initiative while remaining flexible to meet the community's day-to-day needs.
Responsibilities
- Greet prospective residents and professionally present the features and benefits of the property.
- Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Multi-Family Housing.
- Implement and enforce all policies and procedures as outlined in the company policy and procedures Manuals.
- Offer a professional and friendly atmosphere in the leasing center/clubhouse and any other areas where prospective residents and current residents might interact with them.
- Inspect all models and market readies prior to showing in order to ensure their quality appearance.
- Relay incoming calls to appropriate point of contacts.
- Maintain understanding of local competition and keep a pulse on market trends and offerings.
- Complete paperwork accurately and timely.
- Maintain active guest cards and continue to work them until the prospect has chosen their home.
- Inspect the property on a regular basis, reporting any deficiencies to the Property Manager.
- Assist the Property Manager in preparing daily and weekly reports, resident communication, move-ins/outs, office supply inventory, and market surveys.
- Maintain Resident Files with current information properly filed per company policy at all times.
- Process Leasing Applications in accordance with the company's P & P Manual guidelines.
- Oversee Lease Renewal Program to optimize lease renewals.
- Exhibit excellent level of customer service.
- Plan and oversee resident activities with the Property Manager.
Qualifications
- Bachelor’s degree preferred.
- Prior leasing and/or property management experience preferred.
- Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.
- Excellent attendance is a requirement of the position.
- Excellent customer service.
- Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
- Positive attitude and highest level of professionalism.
- Bi-lingual abilities (written and verbal) may be required based on specific needs of property.
- Preferred computer software experience to include MS Word, MS Excel, MS Outlook, YARDI®.
- Ability to walk, stand; utilize stairs, bend on a daily basis, conduct property tours in various weather conditions, carrying of moderate items such as papers, boxes, event items, collateral, books, small parts.
- Job may be sedentary at times.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life & Disability Insurance
- Health Savings Account (HSA) & Flexible Spending Plans (FSA)
- 401(k) Plan with Employer Match
- Holidays, Vacation & Sick Time
- Parental Leave
- Tuition Assistance
- Matching Gift Program
- Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance
Schedule
Work a varied schedule including weekends and holidays as required.
We should ensure no duplicate content. Also ensure we didn't include boilerplate like EEO. We omitted company overview; but we could incorporate a short paragraph about company in About the role? Might be okay to leave out as not required. The instruction: "Preserve ALL substantive information". Company overview is substantive. Should we include it? It's about the company, not the role. Could be placed under About the role as additional paragraph. Let's add a paragraph after the overview about company.
We can add another under About the role: "The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR’s vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a “Top Place to Work”, by the Environmental Protection Agency (EPA) as an “ENERGY STAR Partner of the Year” and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986. RMR’s Mission Is To Create Long Term Value For Our Clients By Managing Their Investments And Assets “like We Own It” – An Approach That Consistently And Repeatedly
after overview? But we must not invent sections. Probably we can include company overview as a paragraph under About the role (since it's about the company). But the instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but says use those for section headings. It might be okay to have other headings but better to stick to those. We could incorporate company overview into About the role paragraph.
We need to output only HTML fragment, no /, no markdown.
Let's extract content.
Overview paragraph: "The Leasing Consultant is the property’s sales representative, whose primary responsibilities are to support the leasing, retention and occupancy goals of the community. Leasing Consultants are customer service oriented and provide current and prospective residents with an exceptional experience. The ideal candidate for this role seeks opportunities to build relationships, plan events, and takes initiative while remaining flexible to meet the community's day-to-day needs."
That's About the role.
Responsibilities list: Let's break each sentence:
- Greet prospective residents and professionally present the features and benefits of the property.
- Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Multi-Family Housing.
- Implement and enforce all policies and procedures as outlined in the company policy and procedures Manuals.
- Offer a professional and friendly, atmosphere in the leasing center/clubhouse and any other areas where prospective residents and current residents might interact with them.
- Inspect all models and market readies prior to showing in order to ensure their quality appearance.
- Relay incoming calls to appropriate point of contacts.
- Understanding of local competition, maintain a pulse on market trends and offerings.
- Complete paperwork accurately and timely.
- Maintain active guest cards and continue to work them until the prospect has chosen their home.
- Inspect the property on a regular basis reporting any deficiencies to the Property Manager.
- Assist the Property Manager in preparing daily and weekly reports, resident communication, move-ins/outs, office supply inventory, and market surveys.
- Maintain Resident Files with current information properly filed per company policy at all times.
- Process Leasing Applications and in accordance with the companies P & P Manual guidelines.
- Oversee Lease Renewal Program to optimize lease renewals.
- Exhibit excellent level of customer service.
- Plan and oversee resident activities with the Property Manager.
Qualifications list:
- Bachelor’s degree preferred.
- Prior leasing and/or property management experience preferred.
- Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.
- Excellent attendance is a requirement of the position.
- Excellent customer service.
- Work a varied schedule including weekends and holidays as required. (This is schedule, but also qualification)
- Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
- Positive attitude and highest level of professionalism.
- Bi-lingual abilities (written and verbal) may be required based on specific needs of property.
- Preferred Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI®
- Ability to walk, stand; utilize stairs, bend on a daily basis, conduct property tours in various weather conditions, carrying of moderate items such as papers, boxes, event items, collateral, books, small parts.
- Job may be sedentary at times .
We might separate schedule item: "Work a varied schedule including weekends and holidays as required." That's schedule info. We'll put that in Schedule section.
Benefits list from Total Rewards:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life & Disability Insurance
- Health Savings Account (HSA) & Flexible Spending Plans (FSA)
- 401(k) Plan with Employer Match
- Holidays, Vacation & Sick Time
- Parental Leave
- Tuition Assistance
- Matching Gift Program
- Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance
We could keep as list items.
Schedule section: "Work a varied schedule including weekends and holidays as required."
We might also note that schedule may vary; but we have that.
Now produce HTML:
About the role
The Leasing Consultant is the property’s sales representative, whose primary responsibilities are to support the leasing, retention and occupancy goals of the community. Leasing Consultants are customer service oriented and provide current and prospective residents with an exceptional experience. The ideal candidate for this role seeks opportunities to build relationships, plan events, and takes initiative while remaining flexible to meet the community's day-to-day needs.
Responsibilities
- Greet prospective residents and professionally present the features and benefits of the property.
- Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Multi-Family Housing.
- Implement and enforce all policies and procedures as outlined in the company policy and procedures Manuals.
- Offer a professional and friendly atmosphere in the leasing center/clubhouse and any other areas where prospective residents and current residents might interact with them.
- Inspect all models and market readies prior to showing in order to ensure their quality appearance.
- Relay incoming calls to appropriate point of contacts.
- Maintain understanding of local competition and keep a pulse on market trends and offerings.
- Complete paperwork accurately and timely.
- Maintain active guest cards and continue to work them until the prospect has chosen their home.
- Inspect the property on a regular basis, reporting any deficiencies to the Property Manager.
- Assist the Property Manager in preparing daily and weekly reports, resident communication, move-ins/outs, office supply inventory, and market surveys.
- Maintain Resident Files with current information properly filed per company policy at all times.
- Process Leasing Applications in accordance with the company's P & P Manual guidelines.
- Oversee Lease Renewal Program to optimize lease renewals.
- Exhibit excellent level of customer service.
- Plan and oversee resident activities with the Property Manager.
Qualifications
- Bachelor’s degree preferred.
- Prior leasing and/or property management experience preferred.
- Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.
- Excellent attendance is a requirement of the position.
- Excellent customer service.
- Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
- Positive attitude and highest level of professionalism.
- Bi-lingual abilities (written and verbal) may be required based on specific needs of property.
- Preferred computer software experience to include MS Word, MS Excel, MS Outlook, YARDI®.
- Ability to walk, stand; utilize stairs, bend on a daily basis, conduct property tours in various weather conditions, carrying of moderate items such as papers, boxes, event items, collateral, books, small parts.
- Job may be sedentary at times.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life & Disability Insurance
- Health Savings Account (HSA) & Flexible Spending Plans (FSA)
- 401(k) Plan with Employer Match
- Holidays, Vacation & Sick Time
- Parental Leave
- Tuition Assistance
- Matching Gift Program
- Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance
Schedule
Work a varied schedule including weekends and holidays as required.
We should ensure no duplicate content. Also ensure we didn't include boilerplate like EEO. We omitted company overview; but we could incorporate a short paragraph about company in About the role? Might be okay to leave out as not required. The instruction: "Preserve ALL substantive information". Company overview is substantive. Should we include it? It's about the company, not the role. Could be placed under About the role as additional paragraph. Let's add a paragraph after the overview about company. We can add anotherunder About the role: "The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR’s vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a “Top Place to Work”, by the Environmental Protection Agency (EPA) as an “ENERGY STAR Partner of the Year” and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986. RMR’s Mission Is To Create Long Term Value For Our Clients By Managing Their Investments And Assets “like We Own It” – An Approach That Consistently And Repeatedly