Leasing Consultant - Azure - Venice, FL

Description

Position Overview
Valiant Residential is seeking a Leasing Consultant responsible for leasing, retention, and occupancy duties, promoting resident satisfaction. The ideal candidate should have experience working with the public and/or sales, strong communication skills, and Fair Housing certification.

About the Role

At Valiant Residential, you'll join a team of bold, innovative professionals who make a meaningful impact in the industry. We offer competitive total compensation, comprehensive benefits, and growth opportunities. We believe in rewarding great work and empowering our employees to thrive.

Responsibilities

• Greet prospects and qualify by covering all criteria (ask questions, utilize completed guest cards, etc.)
• Create and prepare move-in packages and lease paperwork
• Immediately record all telephone and in-person visits on appropriate reports
• File guest cards and maintain them according to established procedures
• Inspect models and available units; communicate related service needs to the Community Manager
• Accept rental payments and give them immediately to the Assistant Community Manager
• Type lease, complete appropriate paperwork, and input information on the Yardi System accurately and on time
• Review with the Community Manager before obtaining signatures
• Aid in monitoring renewals, distributing and following up on renewal notices, and gathering market competition information
• Implement community policies and assist the management team with other tasks as required

Requirements

• Experience in working with the public and/or sales
• Strong verbal and written communication skills in English
• Bilingual in Spanish (a plus)
• Fair Housing Certification, or willingness to obtain before interacting with prospective residents
• Ability to support and contribute to the community team
• Positive attitude and ability to smile under all circumstances
• Flexible schedule, including evenings and weekends
• Two (2) years experience in previous relevant customer service
• Neat, clean, and professional appearance
• Compliance with expectations as demonstrated in the employee handbook
• Ability to diffuse and respond to customer concerns to avoid escalation of the problem

Qualifications

Must possess a positive attitude and the ability to smile under all circumstances. Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, and community software. Demonstrate an ability to support and contribute to the community team. Demonstrate strong oral and written communication skills.

Skills

Customer service focus, public relations, communication, negotiation, and problem-solving skills.

Benefits

Competitive total compensation, comprehensive benefits, and growth opportunities. Free health insurance options and 401(k) matching provided.

Pay

Details TBD

Schedule

Flexible schedule, including evenings and weekends

Third-Party Submissions & Staffing Agencies

Valiant Residential does not accept unsolicited resumes or candidate submissions from staffing agencies or third-party recruiters for any posted positions. Any unsolicited resumes received will be considered property of Valiant Residential, and no placement fees will be paid. All official recruiting communications from Valiant Residential will come from an @valiantresidential.com email address. If you receive outreach from a different email domain claiming to represent us, please verify the legitimacy of the communication before responding.

Americans With Disabilities Act (ADA) Accommodation Statement

We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment. If you require a reasonable accommodation to apply for a position or to perform your job, please contact jobs@valiantresidential.com. Requests will be reviewed on a case-by-case basis in accordance with applicable laws.