Leasing Consultant

About the Role

A Leasing Consultant is a dynamic professional who easily relates and communicates with prospective and current residents. This role coordinates the community's marketing, leasing, and renewal strategies to achieve occupancy and revenue retention goals. A successful Leasing Consultant manages time effectively, is detail-oriented, a trustworthy team player, and takes pride in their work while providing excellent customer service.

Responsibilities

• Walk marketing tour path, open target viewing apartments, and ensure clean and rent-ready apartments, model homes, and community amenities.
• Respond to resident and prospective resident calls and emails promptly in the morning.
• Answer incoming calls, convert phone calls into walk-in traffic, and set viewing appointments.
• Tour prospective residents with energy and enthusiasm.
• Facilitate the application process at the end of the tour to ensure successful leasing.
• Review and process all applications immediately upon receipt.
• Communicate timely and respectfully with applicants upon receiving results.
• Follow Weidner Move-In Experience with all approved applicants.
• Maintain and follow up on traffic in queue.
• Shop competitive properties at least monthly and adhere to daily marketing and leasing strategies.
• Ensure market-ready apartments, common areas, and amenities are clean and maintained daily to Weidner’s quality standards.

Qualifications

• Prior customer service experience required.
• Ability to complete tasks in a safe and efficient manner.
• Ability to work in a fast-paced environment with strong motivation to learn and contribute daily.
• Able to give professional directions clearly in person, over the phone, email, and text.
• Experience in Microsoft products (Word, Excel, PowerPoint, and Outlook) preferred.
• Yardi and Paycom experience preferred; willing and able to learn new software programs.
• Follow Weidner’s Mission, Vision, and Values and comply with all Weidner policies and procedures, as well as all Fair Housing, local, state/province, and federal laws.
• Prompt, regular attendance; wear company dress code/uniform and maintain professional appearance at all times.
• Work effectively and cooperatively in a team environment and/or independently.
• Ability to work outside of normal scheduled hours as needed.
• Willing and able to be assigned to other Weidner properties as needed.
• Working knowledge of English; detail-oriented and well-organized.
• Must agree to a criminal background check and sign an agreement for voluntary drug testing.
• Must have access to a personal vehicle and/or reliable transportation at all times.
• Driver’s license, vehicle, and vehicle insurance must be valid and unexpired at all times and match the country in which the associate will work.

Benefits

• Health & Wellness:
  • Medical, Dental, and Vision Insurance
  • Employer-paid Basic Life Insurance
  • Employee Assistance Program (EAP) providing confidential support for personal, financial, and legal matters; up to three sessions at no cost
• Financial Benefits:
  • 401(k) Retirement Plan with company match of up to 4% of eligible income
  • Opportunities to earn leasing commissions and/or semi-annual performance-based bonuses (position dependent) tied to community performance
• Time Away from Work:
  • Vacation accrual, with no usage waiting period upon accrual
  • Sick time accrual, with accrued time usage eligibility after 60 days of employment
  • Nine company-designated paid holidays annually
• Housing Benefits:
  • Employee apartment discount available at Weidner communities, subject to availability and community guidelines