Leasing Consultant

Key Responsibilities

• Build strong relationships with prospective residents through tours, calls, emails, and in-person interactions, presenting apartment homes and community amenities in a confident, professional manner.
• Serve as a knowledgeable resource on community features, floorplans, amenities, pricing, and how they compare to local competitors.
• Demonstrate a sense of urgency in responding to inquiries, conducting timely follow-ups, overcoming objections, and converting prospects into leases.
• Manage the entire leasing process, including applicant qualification, lease preparation, move-ins, rent calculations, prorations, and financial communications. Assist in evaluating applicant documents and preparing files for manager approval.
• Maintain accurate and organized records of leasing activity, prospect traffic, application materials, lease files, and system updates.
• Achieve occupancy goals through new leases, lease renewals, and managing a future resident waitlist.
• Support marketing efforts by conducting outreach and networking activities to generate new leads and referrals.
• Ensure the leasing office, model apartments, and community amenities are tour-ready and presentable at all times.
• Provide exceptional service to current and prospective residents, addressing inquiries and concerns courteously and efficiently to support overall satisfaction and retention.
• Understand and apply Fair Housing laws, lease documents, tenant-landlord regulations, and company policies.
• Perform other job-related duties as assigned.

What You’ll Bring

• A high level of energy, enthusiasm, and a positive, solutions-oriented mindset in a fast-paced environment.
• Strong communication, sales, and customer service skills.
• Familiarity with Yardi and CRM systems is a plus.
• Knowledge of Fair Housing regulations is ideal.
• Bilingual (English/Spanish) preferred.
• Availability to work weekend rotation.

Education & Experience

• A high school diploma or equivalent required.
• Minimum 2 years of leasing, sales, or hospitality experience preferred.
• A valid driver’s license required.

We Offer

• Monthly Leasing and Renewal Bonus
• Leaser of the month monetary reward
• Competitive wage
• Employee Housing Discount Program
• 120 hours PTO in the first year, increases progressively with tenure
• 2 floating days per year
• Medical/Dental/Vision benefits subsidized and provided on day one
• 401k with company match
• Employee recognition monetary reward
• Commuter Benefits
• Employee Referral Program
• Professional Development Training