Leasing Consultant

Essential Duties

• Leasing apartments: Taking telephone inquiries, greeting prospects, showing apartments, taking applications and deposits, verifying information, following up with all prospects, and ensuring that leases are renewed on a timely basis.
• Upholds a professional yet friendly atmosphere in the leasing office and other areas where residents or prospective residents meet.
• Answers incoming phone calls and handles each call accordingly, whether it is a prospect call or a resident.
• Greets prospective residents, qualifies, determines needs and preferences and professionally presents community and specific apartments while communicating features and benefits.
• Inspects models and market-ready vacants daily to ensure cleanliness.
• Maintains awareness of market/industry conditions and trends. Contributes ideas to the Property Manager for marketing the community and for improving resident satisfaction. Conducts monthly market surveys.
• Physically inspects the marketing path of the community on a daily basis.
• Inventories office supplies on a periodic basis and reports need to the Property Manager.
• Maintain and restock café and/or coffee bar.
• Updates social media sites to market the community. Assist in creating advertising campaigns and newsletters.
• Develop the online presence for the community by targeting new followers and creating engaging content.
• Posts information and photos from special events on social media sites.

Required Skills

• Proficiency with MS Office applications (Outlook, Word, and Excel software), as well as property management software, preferably Yardi.
• Knowledgeable of all lease-related documents and ability to accurately complete the documents in a timely manner
• Proficient sales skills; prior sales experience
• Strong customer service/satisfaction philosophy
• Excellent organizational and communication skills

Requirements

• Yardi experience preferred
• Must have a minimum of 6 -12 months of leasing experience in the multi-family industry
• High school diploma or equivalent
• Valid driver's license and reliable transportation
• Ability to pass a pre-employment criminal background check and drug screen successfully
• Professional appearance and demeanor
• A positive, motivating, and team-oriented attitude
• A desire to exceed and thrive in a fast-paced competitive environment
• Ability to work with a diverse group of people including co-workers, vendors and customers

Work Schedule

Saturdays are required and some evenings; (hours may vary to meet the business needs of the community)