Leasing Consultant

Basic Function

Markets, shows and leases apartments to prospective tenants. Responds to all applicants and residents in a courteous and prompt manner regarding leasing, marketing, and resident relations.

Principle Responsibilities

The activities listed below are not inclusive; however, they are indicative of the types of activities normally performed by the Leasing Consultant. Other duties may be assigned.

Essential Functions

• Maintains and accurately updates inventory of apartments available to rent, a list of prospective residents, and a list of current information concerning renewals.
• Establishes rapport with each prospective resident, determines their needs and desires, and presents the community in a manner that addresses those needs and desires.
• Schedules appointments for showing market-ready apartments, overcomes objectives, obtains commitment to lease, and follows up on undecided prospects.
• Verifies rental applications for accuracy and completeness per company and housing regulations.
• Prepares move-in and welcome packages.
• Affords assistance in move-in/move-out process and ensures that apartments to be shown and leased are clean and attractive.
• Affords assistance in the collection of rent and other monies due and processes service requests for maintenance service.
• Affords assistance in the preparation of community newsletter.
• Affords assistance to Community Manager and/or Assistant Community Manager with their responsibilities and assumes the role during their absence.

Approves

Pre-qualification of prospective residents.

Develop or Review and Submit to Community Manager for Review and Approval

• Process rental applications, leases, and lease renewals.
• Correspondence to residents, prospective residents, etc.
• The monthly newsletter.
• Propose activities or social functions for residents.
• Exceptional cases concerning terms of renewals or lease applications.

Education/Experience

• Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related leasing experience and/or training; or equivalent combination of education and experience.

Abilities and Aptitudes

• Excellent people and communication skills are required.
• Must be well organized, professional, friendly, enthusiastic, and diligent.
• Poise and positive attitude are essential.

Specific Skills

• To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Internet software.