Leasing Consultant

Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®.

About the role

The Leasing Consultant is responsible for responding to inquiries/leads from prospective clients to identify potential renters, market, lease, and renew apartment leases in accordance with Company standards and Fair Housing guidelines and provide excellent customer service. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner.

Responsibilities

• Ensure the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager.
• Maintain a strong understanding of the community and local market competitor's specials and floor plans.
• Have comprehensive working knowledge of all aspects of leasing units and documents in accordance with Company standards and Fair Housing guidelines.
• Process lease application paperwork for the approval of the Community Manager and prepare new lease contracts.
• Inspect all target and/or show units in advance and in preparation of greeting and touring new prospects. Touring prospects may include, but is not limited to, vacant or model units and common/amenity areas of the property.
• Inspect pre-leased apartments prior to the move-in date and promptly communicate any concerns to the Service Manager or Community Manager.
• Understand, utilize, and promote all third-party online leasing programs appropriately.
• Ensure timely and accurate logging of all prospect information and notifications into our Property Management software.
• Responsible for checking, responding to, and documenting community and individual emails, voicemails, and text messages.
• Stay up to date with all promotion/leasing incentives.
• Assist with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and within the specified deadline per Company standards.
• Post notices to vacate and other community communication, if applicable.
• Assist with daily community inspections to ensure community policies are being followed and addressing, if applicable.
• Other duties as assigned.

Requirements

• Previous experience in a customer-facing/customer service role
• Demonstrated sales and closing skills
• Excellent organizational and communication skills
• Ability to work with a diverse group of people
• Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law

Schedule

Monday-Friday (work schedule may vary depending on business needs).

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Full range of motion with upper and lower body.
• Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs.
• Operation of a motor vehicle onsite, if applicable.
• Exposure to all weather conditions.
• Lifting at least 20 pounds.

Benefits

• Competitive Compensation - Including performance-based bonuses that reward your contributions.
• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match, and more.
• Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays, and 1 floating holiday.
• Ongoing Learning and Development - Quarterly summits, town hall meetings, and continuous training to support your professional growth.
• A Culture that Celebrates You - Collaboration, recognition, and having fun while doing important work.