LEASING CONSULTANT

Responsibilities

• Promptly answer telephone and e-mail inquiries with the goal of obtaining an appointment to show the community to the prospective resident.
• Greet prospective residents, tour the model/vacant, demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Process applications, prepare move-in paperwork and conduct the move-in with new residents.
• Assist Property Manager with advertising and promotions for the property in relation to prospective residents and resident retention.
• Regularly conduct marketing surveys to be aware of competitors’ activities in the surrounding marketplace to optimize our ability to compete effectively.
• Make marketing recommendations based on an analysis of the marketing surveys.
• Complete and submit all reports in a timely manner to the appropriate person.
• Conduct all activities in accordance with HUD regulations, if applicable, and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Prior experience in a customer service environment.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Able to communicate effectively verbally and in writing.
• Able to read and comprehend the English language.

Benefits

• Vacation/paid time off
• Paid holidays
• Medical, dental, and vision insurance
• Apartment discount
• Outstanding 401K plan with generous matching