Leasing Consultant

What You’ll Do

• Create exceptional experiences for prospective and current residents while achieving individual and team leasing goals.
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
• Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
• Collect move-in related fees and ensure all paperwork and funds are properly handled.
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
• Maintain and manage the community waitlist, communicating updates with prospects as needed.
• Perform other duties as assigned.

What You’ll Bring

• A high school diploma or equivalent required.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
• Strong computer literacy and the ability to learn new systems quickly.
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

About the Company

Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer. The company is committed to combining data and experience to successfully grow in the multifamily industry. With over 800 real estate professionals, Coastal Ridge is a leader in the sector. The company's values are based on relationships and driven by honesty, integrity, and trust.

Benefits

We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

Schedule

The position is full-time.

Pay

The pay details are not specified in the job posting.

Contact Information

To apply for this position, click the "Apply for this Position" button. To go back to the job list, click the "Go back to the job list" button.