Leasing Consultant

About the role

We’re looking for an enthusiastic, outgoing leasing professional to join our team. Since 1958, Campus Apartments has been dedicated to providing superb housing for college students. If you love to have fun at work, work hard, and think outside the box, we’d love to have you on our team. This role reports to the General Manager and is key to ensuring customer satisfaction, fiscal stability, and the physical upkeep of the property.

Responsibilities

• Assist with day-to-day property operations to maintain high occupancy and customer satisfaction.
• Manage leasing activities, including mailing renewal offers, logging responses, and maintaining property availability.
• Ensure accurate records of availability that align with the lease renewal report.
• Approve, enter, and present rental applications to the General Manager for execution.
• Manage property licenses and renewals in coordination with legal counsel and the City.
• Assist with the check-out process, including final account statements, key returns, and vacated unit inspections.
• Ensure leases and resident check-ins are accurate and efficient.
• Investigate and respond to resident concerns/complaints promptly to foster good public relations.
• Prepare weekly reports on property performance as required.
• Assist in developing and implementing advertising, marketing, and resident retention programs.
• Maintain courteous communication with residents, applicants, employees, and vendors.
• Answer telephones and handle general administrative duties such as filing and typing.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver’s license and current automobile insurance preferred.
• Proficiency in operating office equipment (fax, copier, computer, key systems, etc.).
• Strong computer skills, including Microsoft Word, Excel, and Outlook.
• Knowledge of Entrata is a plus.
• Accurate typing, record-keeping, and numerical analysis skills.
• Ability to prepare grammatically and legally correct documents.
• Knowledge of and adherence to all federal, state, and local laws.
• Ability to follow through with paperwork and meet deadlines.
• Positive, professional, and enthusiastic attitude.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and apply logical thinking to practical situations.
• Ability to think beyond standardized procedures when minor deviations are needed.

Benefits

• Growth opportunities and job training.
• Diverse and stable work environment.
• Fun-loving, family-oriented team culture.