Leasing Consultant
Beacon Management · Oak Park, MI · 6 days ago
ManagementFull-time
About the role
At Beacon Management, we provide exceptional customer service and career development opportunities. We manage a portfolio of 54 residential housing communities across the United States, including Michigan, New York, Pennsylvania, and Virginia.
Responsibilities
- Greet prospective residents and show apartments.
- Oversee and process applications and lease renewals.
- Conduct marketing surveys and weekly reports.
- Affiliate with the preparation of newsletters, market surveys, and resident activities.
- Attend all assigned resident activities.
- Handle sales, outreach, prospecting, and lead generation.
- Process renewal letters.
- Maintain a monthly renewal log and ensure proper billing of all accounts.
- Organize and maintain resident files according to company procedure.
- Monitor service requests and ensure call backs are completed.
- Perform floating duties as assigned.
- Prepare incident reports and follow up according to the direction of the Property.
Requirements
- 2 years’ experience in leasing, sales, and customer service preferred, but will train the right person.
- Residential property management experience is a huge plus.
- Excellent customer service skills and the ability to develop a rapport with residents and community staff.
- Full-time hours on Monday through Friday, plus some mandatory weekend work as required.
Benefits
- Paid holidays
- Vacation and sick time
- 401(k)
- Housing discounts
- Medical, dental, and vision benefits
- FSA
- Voluntary benefit programs