Leasing Consultant
Beacon Management · Kentwood, MI · 2 wk ago
ManagementFull-time
About the role
Beacon Management owns and operates 61 residential housing communities across the United States, including Michigan, New York, and Virginia. Our mission is to provide exceptional customer service and deliver joy and contentment to our residents.
Responsibilities
- Greet prospective residents and show apartments.
- Oversee and process applications and lease renewals.
- Conduct marketing surveys and weekly reports.
- Affiliate with the preparation of newsletters, market surveys, and resident activities.
- Attend all assigned resident activities.
- Handle sales, outreach, prospecting, and lead generation.
- Process renewal letters.
- Maintain a monthly renewal log and ensure proper billing of all accounts.
- Organize and maintain resident files according to company procedure.
- Monitor service requests and ensure call backs are completed.
- Perform floating duties as assigned.
- Prepare incident reports and follow up according to the direction of the Property.
Requirements
- 2 years’ experience in leasing, sales, and customer service preferred, but training will be provided to the right candidate.
- Residential property management experience is a plus.
- Excellent customer service skills and the ability to build relationships with residents and community staff.
- Full-time hours on Monday through Friday, with some mandatory weekend work as required.
Benefits
- Paid holidays
- Vacation and sick time
- 401(k)
- Housing discounts
- Medical, dental, and vision benefits
- FSA
- Voluntary benefit programs