Leasing Consultant

About the role

We're seeking a talented leasing consultant to coordinate all activities related to apartment rentals, move-ins, move-outs, and lease renewals. This position involves interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident satisfaction.

Responsibilities

• Qualifies prospective residents and leases apartments.
• Prepares lease documentation and completes move-in paperwork.
• Maintains accurate and detailed records of traffic activity.
• Follows up with prospective residents via phone, mail, or email.
• Coordinates move-in/out needs and schedules with the maintenance team.
• Reviews move-in paperwork with new residents.
• Completes weekly leasing reports in an accurate and timely manner.
• Ensures all open and close procedures are completed daily.
• Assists with ongoing resident relations and responds to requests promptly and accurately.
• Supports management by providing clerical support such as answering phone calls, filing, and processing property invoices.
• May assist with planning and implementing resident activities to increase retention.
• Supports the property's safety and cleanliness by inspecting buildings and grounds.
• Processes work order requests for residents and ensures work is completed in a timely manner.
• Complies with all company policies, applicable health and safety rules, and local, state, and federal laws.

Requirements

• A high school diploma is required.
• One year of previous sales experience is preferred.
• One year of previous residential leasing experience is preferred.
• Excellent customer service and interpersonal skills.
• Prior experience in Yardi Voyager or another equivalent system is preferred.
• Basic knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
• Sensitivity to confidential matters.
• Ability to work independently and prioritize effectively in a fast-paced environment.
• Strong organizational and time-management skills.
• Valid driver’s license, clean driving record, and current auto insurance.
• To be eligible for this position, you must complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Skills

• Excellent customer service and interpersonal skills.
• Basic level knowledge with Microsoft Office Suite.
• Ability to communicate with all levels of management.
• Ability to read, write, comprehend, and converse in English.
• Ability to use general office equipment.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to relay technical concerns quickly and accurately.
• Ability to maintain confidentiality.

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness: Generous time-off plan including 10 paid holidays, a community service day, and your birthday.
• Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and more.

Pay

$22 per hour

Schedule

Wednesday-Sunday | 9:00am-6:00pm