Leasing Consultant

AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live.

About the role

As a Leasing Consultant, you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You will follow through on every lead to ensure prospective residents know you care. Saturday availability is required, as weekends are the most high-traffic time for future residents to explore their home options.

Responsibilities

• Deliver incredible customer service, creating a sense of community and going the extra mile to provide a spectacular experience for new residents.
• Drive leasing performance through personalized connections, recommendations, and creative marketing campaigns.
• Fuel community enthusiasm via continuous outreach and social media engagement.
• Follow through with tailored updates for prospective residents, such as ideal floorplans, neighborhood hot-spots, and local events.
• Help paint a picture of what it’s like to call the community home.

Requirements

• High school diploma or equivalent (GED).
• 1-2 years of experience in a leasing or customer service role, preferably in real estate or property management.
• Strong interpersonal and communication skills.
• Proficiency in property management software and Microsoft Office Suite.
• Knowledge of fair housing laws and regulations.
• Ability to work independently and as part of a team.
• Excellent organizational and multitasking abilities.

Benefits

• Comprehensive benefits: health, dental, and vision insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Tuition reimbursement.
• Employee stock purchase plan.
• Associate recognition programs, including destination awards and company-wide recognition.
• 20% discount on AvalonBay apartment homes.

Pay

Total base pay range: $35,500.00 - $50,000.00.

Location: Durham, North Carolina (27560). Full-time position with 40 weekly scheduled hours.