Leasing Consultant

Responsibilities

• Conduct property tours, highlighting community features and amenities to prospective residents.
• Respond promptly to leasing inquiries via phone, email, and in-person visits.
• Guide prospective residents through the leasing process, from application to move-in.
• Maintain knowledge of current market conditions, competitor pricing, and trends.
• Build and maintain positive relationships with residents to foster a sense of community.
• Address resident concerns and service requests in a timely and professional manner.
• Assist with organizing resident events and engagement initiatives to promote retention.
• Secure lease renewals by proactively reaching out to current residents.
• Assist in developing and executing marketing campaigns to attract potential residents.
• Create and distribute marketing materials, including social media content.
• Collaborate with local businesses and community organizations for partnership opportunities.
• Ensure all listings are updated and accurately reflect available units.
• Process lease applications, verify references, and conduct background checks.
• Ensure compliance with fair housing laws and company policies.
• Maintain accurate records of leasing activity, resident communications, and market data.
• Absorb rent collection and other administrative tasks as needed.

Qualifications & Skills

• 1+ years of leasing, sales, customer service, or property management experience preferred.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proficiency in leasing software and Microsoft Office Suite.
• Knowledge of Fair Housing Laws and leasing best practices.
• High school diploma or equivalent required; college degree preferred.