Leasing Consultant
Asset Living · Bloomington, IN · 3 mo ago
Sales$13/hrFull-time
Leasing Consultant
The Leasing Consultant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.
- Regular/daily onsite attendance is required.
- Effectively show, lease, and move in prospective residents; greet, qualify, tour the community, and sign a lease.
- Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
- Completes all leasing paperwork needed before move-in.
- Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
- Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
- Perform various administrative tasks as needed.
- Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
- Aid in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.).
Essential Duties & Responsibilities
Property Leasing and Administration
- Manage daily leasing activities.
- Effectively show, lease, and move in prospective residents.
- Greet, qualify, tour the community, and sign a lease.
- Complete all leasing paperwork needed before move-in.
- Maintain accurate prospect traffic and leasing data.
- Respond to prospect leads within 24 hours.
- Utilize established sales and marketing strategies to increase property traffic.
- Work to achieve and exceed leasing goals.
- Perform various administrative tasks as needed.
- Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
Marketing & Outreach
- Aid in implementing annual marketing plan outreach.
- Review and assist in completing market survey/analysis continually to generate ideas and formulate plans.
- Maintain thorough product knowledge of the property and competition as well as market conditions.
- Complete weekly market survey report.
Customer & Resident Relations
- Manage excellent customer service and monitor service request turnaround and responsiveness.
- Projects a favorable image of the community to achieve property objectives and public recognition.
- Ensure consistency in dealing with residents on all matters.
- Enforce policies of the community that the immediate supervisor delegates.
Education/Experience
- High School Diploma or Equivalent.
- Ability to understand and perform all on-site software functions.
- Basic computer skills required.
- Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
- Regularly required to move about to accomplish tasks or move from one worksite to another.
- Frequently required to communicate with others to exchange information.
- Frequently required to communicate with others to exchange information.
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