Leasing Consultant

Leasing Consultant

The Leasing Consultant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.

• Regular/daily onsite attendance is required.
• Effectively show, lease, and move in prospective residents; greet, qualify, tour the community, and sign a lease.
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
• Completes all leasing paperwork needed before move-in.
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
• Perform various administrative tasks as needed.
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
• Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.).

Essential Duties & Responsibilities

Property Leasing and Administration

• Manage daily leasing activities.
• Manage lease audits, walk units, and turn process.
• Respond to prospect leads within 24 hours.
• Implement annual marketing plan outreach.
• Assist in completing market survey/analysis.
• Complete weekly market survey report.
• Manage resident complaints, concerns, and requests.
• Ensure consistent community image.
• Enforce community policies.

Marketing & Outreach

Marketing and Outreach

• Aid in implementing annual marketing plan outreach.
• Aid in completing market survey/analysis.
• Generate ideas and formulate plans.
• Maintain thorough product knowledge of the property and competition as well as market conditions.
• Complete weekly market survey report.

Customer & Resident Relations

Customer and Resident Relations

• Manage excellent customer service.
• Monitor service request turnaround and responsiveness.
• Projects a favorable image of the community to achieve property objectives and public recognition.
• Ensure consistency in dealing with residents on all matters.
• Enforce policies of the community.

Education/Experience

High School Diploma or Equivalent.