Leasing Consultant

Specific Responsibilities

• Greets visitors and determines if the community meets the client's qualifications
• Explains all lease and community policies to new and current residents
• Follows Fair Housing Standards in all dealings with prospects and residents
• Accurately and efficiently prepares and assists with all leasing paperwork (i.e. applications, lease agreements and addenda, employment and credit checks, and leasing move-in packets)
• Collections security deposits, rent and all other funds associated with resident move-in’s
• Ensures the condition of leased apartments prior to move-in, including a final inspection and walk-through with resident
• Communicates changes in units leased status to Maintenance
• Supports the overall marketing efforts
• Maintains as accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc.
• Inspects all vacant apartments on a regular basis to ensure they are ready to show to prospective residents
• Works with Property Manager and/or Assistant Manager to assure curb appeal and property appearance is acceptable
• Conducts follow-up activity with all residents in order to establish positive resident relations
• Maintains open communication with the Property Manager and/or Assistant Manager
• Assists in implementing resident retention and renewal programs
• Attends and assists in the coordination and organization of resident relations and activities, such as newsletters and resident functions
• Accompanies vendors or contractors to resident apartments as needed
• Transports residents or prospective residents via motorized vehicle throughout property grounds; may run errands as necessary
• Maintain guest cards and follow-up within 24 hours with phone call or e-mail
• Aids in inputting resident work orders into Yardi
• Call back all work orders before filing
• Filing of work orders once resident is contacted
• Notifies Property Manager of problems (daily)
• Aids Community Assistant Manager if requested in completing Marketing Survey
• Conducts outside marketing as directed by Property Manager or Assistant

Other Requirements

• You are representing Arbour Valley Management
• Always wear clothing and accessories that are appropriate in a professional business environment
• Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and quickly, including answering phone, attending meetings, written correspondence or other forms of communication
• Ability to communicate effectively (expressing or exchanging ideas by means of the spoken or written word)
• Must have a valid driver’s license with a good driving record along with auto insurance required
• Must have had pre-employment background screening and pass drug testing