Leasing

About the Role

Leasing Consultants act as the community's sales representative by greeting clients, presenting the features and benefits of their community, and properly securing lease agreements from qualified persons.

Responsibilities

• Collect a deposit and process future residents' applications
• Ensure the model/target apartments are ready for show and maintain a clean workspace
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies and ensure understanding of required application information, screening process, policies, and procedures
• Utilize proper customer service and sales techniques
• Maintain contact with all apartment locator services and local businesses to provide informational material
• "Shop" surrounding or competing properties and conduct outreach marketing
• Develop and maintain on-going resident retention programs
• Create new move-in resident files and assist with the ongoing file maintenance
• Report unusual or extraordinary circumstances regarding the property or residents
• Handle resident requests and complaints courteously and efficiently
• Maintain a professional appearance and conduct at all times

Requirements

• Strong communication skills both written and verbal
• The ability to remain professional and courteous in a fast-paced working environment
• Organized with attention to detail
• Customer service experience preferred in a leasing role

Compensation

Full-Time $20.00 to $22.00 per hour

Benefits

• Vacation & Sick Time for Full & Part-Time Employees
• Health and Wellness Programs
• Empower 401K and Roth IRA - Including Free Financial Advisors and Employer Match
• 9 Paid Holidays per year
• Employee Referral Incentives
• Bonus and Commission Opportunities
• Employee Rent Discount Program
• Professional Development Training
• Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available

Outlined benefits are subject to change and may vary based on location or employee status