Leasing Associate

About the role

Thalhimer is looking to add a talented Leasing Associate to join our Thalhimer Multifamily team at Hearthwood Apartments in Charlottesville, VA. If you're passionate about providing exceptional customer service and thrive in a dynamic, fast-paced environment, we'd love to meet you!

Responsibilities

• Marketing & Leasing: Participate in marketing efforts to attract prospective residents and effectively promote the features and benefits of the community.
• Customer Engagement: Greet prospective residents, conduct tours of available apartments, and assist with the application process to ensure a smooth leasing experience.
• Administrative Support: Assist the Community Manager with ongoing administrative functions, including processing rent payments and maintaining community records.
• Customer Service: Provide excellent customer service to both current and prospective residents, ensuring their needs are met promptly and professionally.

Requirements

• The ability to multi-task and handle multiple responsibilities with ease.
• A strong attention to detail and problem-solving skills.
• Dependability and flexibility, with a commitment to working well in a team environment.
• A passion for customer service, and the ability to relate to and engage with people.

Qualifications

• Proficiency with Microsoft Office, Excel, and Outlook, as well as experience with property management software.
• MRI experience is preferred but not required.
• A genuine desire to make a difference in the community by delivering top-notch service.

Skills

An effective Leasing Associate is an engaging communicator with a talent for building rapport and closing leases. You are detail-oriented, organized, and tech-savvy, with strong sales instincts and a passion for customer service. You understand the market, take pride in your presentation, and always follow through-making sure every prospect feels at home.