Leasing Associate

Responsibilities

• Leasing & Lead Management: Actively participate in all leasing activities across the portfolio, including managing leads, conducting apartment tours and showings, following up with prospects, and maintaining clear, timely communication throughout the leasing process.
• Lease Administration: Oversee all aspects of lease processing, including application intake, lease agreement preparation, and addendum execution with accuracy and attention to detail.
• Resident & Stakeholder Communication: Serve as a primary point of contact for prospective and current residents. Communicate professionally with all internal teams and external stakeholders to foster strong, positive relationships.
• Marketing & Outreach: Promote available apartments across multiple online platforms and social media channels. Partner with the marketing team to ensure high-quality listings and promotional materials that reflect the property’s brand and value.
• Customer Service & Resident Support: Respond promptly to resident inquiries and concerns, providing thoughtful solutions to enhance the living experience. Support day-to-day operations, ensuring a high standard of service.
• Operations Coordination: Assist with coordinating resident move-ins and move-outs, lease renewals, rent collection, and service requests. Maintain organized, efficient processes to support seamless operations.
• Special Projects: Support broader initiatives such as acquisition due diligence, property inspections, and renovation planning by providing operational insight and design input as needed.

Requirements

• Experience in real estate, management, leasing, multi-family/single family/scattered site housing, sales, hospitality, or retail, preferred.
• Strong verbal and written communication skills. Comfort using technology.
• Must hold a valid driver’s license and be insurable under company policy. A company vehicle is provided.

Qualifications

• Sales driven: You know what it takes to effectively close the sale. You are a competitive, proven performer with a strong track record.
• Energetic team player: You are energetic and enthusiastic. You work effectively with others and go above and beyond to support the needs of your team.
• Masterful executor: You get things done. You fervently plan to meet deadlines and achieve goals. You manage tasks in a fast-paced environment with many moving pieces and ensure you reach the finish line.
• Enthusiastic about customer service: You understand how successful customer service is delivered and approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service.

Benefits

• Pay starting at $18 per hour (and up!)
• Commissions eligible up to $10,000 annually
• Health/vision/dental insurance
• Paid time off
• 401K with up to 4% matching

Pay

• $18 per hour (and up!)

Schedule

• N/A

Skills

• Sales driven
• Energetic team player
• Masterful executor
• Enthusiastic about customer service