Leasing Associate

Essential Functions

• Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
• Ensure the property and show units meet the Company’s standards for the marketing/leasing tour.
• Communicate upkeep needs with Property Manager and Maintenance Team.
• Record all telephone and in-person traffic according to Company policy.
• Ensure application is completed according to Company policy.
• Ensure the lease is completed according to Company policy.
• Ensure the move-in process is completed according to Company policy.
• Ensure the renewal process is completed according to Company policy.
• Ensure the move-out process is completed according to Company policy.
• Use on-site property software to track apartment availability.
• Be knowledgeable of market trends and competitor conditions that may impact on the property’s occupancy.
• Prepare market survey.
• Design marketing plan and activities to drive traffic to the property.
• Complete outreach marketing and record all marketing efforts.
• Proficiency in using the internet for marketing, including Craig’s List, Google, and other search engines.
• Distribute newsletters, flyers, and resident notices.

Qualifications

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales.
• Knowledge, Skills, And Abilities:
  • Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality).
  • Must be able to read, write and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residents.
  • Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
  • Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
  • Proficiency in using property management software(s), as well as Microsoft Office to complete the required reports, create marketing flyers, etc.
  • Must have basic knowledge of Fair Housing Laws.