Leasing Associate

About the Role

A national multi-family management company seeks a Leasing Associate with a "Whatever it Takes" attitude to achieve high occupancy and resident retention goals by creating positive relationships with prospects, current residents, clients, and vendors.

Responsibilities

• Perform all sales and leasing activities, including greeting and qualifying prospects, touring property and amenities.
• Ensure the property and show units meet the Company’s standards for marketing and leasing tours.
• Communicate upkeep needs with the Property Manager and Maintenance Team.
• Record all telephone and in-person traffic according to Company policy.
• Ensure applications, leases, move-in, renewal, and move-out processes are completed according to Company policy.
• Use on-site property software to track apartment availability.
• Monitor market trends and competitor conditions that may impact property occupancy.
• Prepare market surveys and design marketing plans to drive traffic to the property.
• Complete outreach marketing and record all marketing efforts.
• Use the internet for marketing, including Craig’s List, Google, and other search engines.
• Distribute newsletters, flyers, and resident notices.

Requirements

• High school diploma or equivalent.
• 1 year of experience in apartment leasing and/or sales.
• Experience in a customer service-related industry (e.g., retail sales, hospitality).
• Ability to read, write, and communicate effectively to complete documents, lease agreements, and resident communications.
• Demonstrated sales skills, including generating leads, conducting presentations, qualifying prospects, and closing.
• Mathematical skills to calculate prorated rents, deposits, etc.
• Proficiency in property management software, Microsoft Office, and basic knowledge of Fair Housing Laws.